Client Due Diligence Response-Content Specialist

Content Specialist would be a part of Client Due Diligence Response (CDDR) Team under the Operational Risk Management organization within S&P Global. The CDDR Team fosters deep internal partnerships with several control functions to enable, support and respond to Client Due Diligence enquiries, Questions on enterprise controls (BCM, InfoSec, Compliance, Privacy Technology, etc.) when contained within Requests for Proposals (RFPs), and identifying the need for special messaging on emerging events to clients. Key Responsibilities: • Assist in Development and Maintenance of the centralized Client Due Diligence Response (CDDR) Library within the Client Due Diligence Response tool • Ensure that the CDDR library is UpToDate and reviewed periodically by the control area SMEs for accuracy • Assist in the coordination of Client Audits which includes collaboration with various control area SMEs, collation of control area responses, collection, and redaction of relevant artifacts, etc. • Collaborate regularly with the Client Due Diligence Response operational teams to ensure effective usage of the CDDR response library, apprise on any new inclusions for awareness and take feedbacks for improvements as applicable • Assist in creation and maintenance of the externally facing Client Statements on various control areas in collaboration with the respective Subject Matter Experts (SMEs) • Assist in creation and maintenance the Client Due Diligence Response Governance Documents (policy, guidelines, and procedures) • As needed, assist the CDDR operational team to manage high volumes which includes answering client due diligence enquiries on company’s corporate controls (BCM, InfoSec, Privacy, Compliance, etc.) Soft Skills: • Excellent interpersonal skills and ability to work well with multiple teams from different departments • Strong organizational skills with the ability to multitask and prioritize while maintaining close attention to detail • Ability to interact with senior leadership • Capacity to work independently and produce results • Exhibit a high degree of professionalism and confidentiality in handling and managing sensitive information Technical Skills: • Professional with at least 5-7 years of working experience after Degree/Master’s preferably with Information Security background • Experience in managing Client Due Diligence enquiries, RFIs and RFPs especially within Loopio (Response Management Tool) would be an added advantage • High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project), Adobe Acrobat. • Familiarity with security control frameworks (ISO 27001, 22301, NIST, etc.)
LI-RS2 ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), RSKMGT202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 281132 Posted On: 2023-02-12 Location: Gurgaon, Haryana, India