FS order management

To manage and execute the projects (sale orders/ service contracts) of Services Division (Service Entitlement and Coordinator…) To ensure every assigned and transferred services projects to comply with company’s regulation before validation (CCO GM%; terms and conditions relating to delivery time, validity, Inco term, legal, payment term, warranty; Customer Project Process (CPP), Service Coordinator Process etc.) To work with Internal Groups (SE factories, Logistic Centers, Field Services Engineers, FS Consultant, Finance and others related to the project) and External Groups (in-house contractors, in-house suppliers) to deliver the scope of services (defined in the contract) to the customers To coordinate with Internal and External customer for collecting payment after project done To actively improve satisfaction of customer at all stages of project and create the trust of customer on SE services to enhance future business of the company. To increase overall efficiency of Services Division relating to order management process. Other are based on line managers/ managers assignments. Qualifications Education: University Degree in Electrical Engineering or Automation Working Experience: 03 years experience (02 years on technical field such as consultant designer, maintenance, field service engineer, product application, technical support and 01 years in order/project management works), Electrical distribution, automation and control, electronics or IT Business Understanding: Context and business of customer, different management contacts of customer, technical and commercial terms and condition of SE’s equipment, solution and services, working process and functions of related parties (department) Schneider Electric business and internal rules (communication, POR, email etc.) Others (e.g. language skills, technical skills): Good and fluent in both spoken and written English, email skills, interpersonal skill, customer satisfaction skills, project management, time-management, presentation, customer oriented Schedule: Full-time Req: 00839K