General Manager Secretary - Marriott Executive Apartment Navi Mumbai

Job Number 23026330 Job Category Administrative Location Marriott Executive Apartments Navi Mumbai, Plot No.D-33, Navi Mumbai, India, India VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Supports the General Manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the administrative assistance, clerical services, or related professional area. OR • 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Providing Documentation and Reporting Support • Assists managers in preparation of various reports and presentations. • Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed. • Makes new files, maintains existing files. • Maintains giveaway/donation files and assists in making reservations. • Provides administrative support to manager/s and department. Supporting Correspondence • Composes, produces and signs correspondence on routine matters. • Produces and distributes correspondence as required. • Answers department phones. • Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required. • Sorts and distributes mail. Providing Exceptional Customer Service • Providing services that are above and beyond for customer satisfaction and retention. • Ensures the quality, standards and meets the expectations of the customers on a daily basis. • Attends meetings and communicates with executive and peers as an effort to improve quality of service. Additional Responsibilities • Ensures VIP amenity requests from GM/DOPS are handled in timely manner. • Signs for managers and release, with specific permission. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Attends meetings to plan, organize, prioritize, coordinate and manage activities. • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. • Informs and/or updates the executives and peers on relevant information in a timely manner. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The world is a big place and Marriott Executive Apartments offers corporate apartments in the biggest and best cities for business travel across Europe, Asia, Latin America and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home.