Úta Center Technician

Who are we hiring? The Data Center Technician (DCT) is accountable for implementing Data Center standards, documenting all installs, maintaining best practices, performing system monitoring and analytics and providing top tier (level 4) operational support. This key technical position is responsible for the racking and cabling for all data center infrastructure equipment. This includes servers, storage, databases & network. The DCT will also be responsible for troubleshooting any cabling or equipment issues. The DCT will be responsible for overseeing site operations and projects and will be responsible for overseeing the operation and maintenance of all electrical, mechanical, and HVAC equipment in the data center. The DCT will maintain high reliability and performance while keeping operating costs at a minimum. The position will help ensure overall availability and reliability, meeting or exceeding defined service level expectations for the data center operations. What will you do? • Assist and partner with data center hosting team in the planning & executing of preventive maintenance • Assist in performing root cause analysis for operational issues • Perform on site assessments and audits of operations, electrical and mechanical systems • Drive operational excellence • Perform first level troubleshooting for facility and rack level events • Approve and track all Change Management tasks/tickets, enabling changes and maintenance work at the site • Perform basic support functions such as opening/closing/fulfilling tickets, performing root cause analysis and prioritizing tasks • Perform racking and powering of all hardware at the data center and/or location • Install and troubleshoot all types of low-voltage cable (copper, ethernet, fiber), including but not limited to testing & labeling of all cables & panels • Commission and decommission all infrastructure hardware • Perform component replacements of hard drives, power supplies & memory boards • Perform troubleshooting and diagnostics of hardware/connectivity • Coordinate with the multiple MSG teams and vendors engaged in the equipment deployment process (i.e. – network server, database, application and/or storage systems) within the data center/location • Perform asset and inventory management functions of all MSG technology infrastructure housed within the data center • Communicate all projects to the Project Owner/Project Management team What do you need to succeed? • (3)+ years of Enterprise Data Center experience – applicant must have “hands on equipment” expertise with the ability to install and troubleshoot infrastructure • Hands on experience with various tool sets supporting monitoring and alerting across diverse platforms • Integration experience working with event correlation platforms and ticketing systems such as ServiceNow • Excellent communication skills; must be an efficient and effective communicator • Must possess foundational Windows Server OS knowledge including Command Prompt Commands; necessary for basic implementation and troubleshooting tasks (i.e. – power cycling, basic network functions, re-IPing, re-naming and moving domains) • Working knowledge of HVAC & UPS systems including rack mount UPS devices We focus on Career Development and Invest in YOU At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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