Senior Infrastructure Engineer

Who are we hiring? The Senior Infrastructure Engineer is the senior engineering leading the technology design, development and deployment functions across the server, storage and distributed technology area(s). This technology leader is well versed in all aspect of deploying technology compute both within owned data centers and cloud environments with a emphasis on building resilient and scalable solutions for one of the worlds most recognized brands. In addition, it will be expected that the engineering functions plays a leading role in transitioning technology to operations and maintains responsibility for level three support in crisis situations. He/she should have experience working with automation tool sets such as CHEF, Puppet and scripting languages. Integration experience with ServiceNow in the development of infrastructure service catalogs is a critical skill as MSG’s infrastructure philosophy is to lead with a cloud first, hyper-converged mindset in a fully automated environment. Furthermore, this technical evangelist should have experience working with the major OEMs such as DellEMC, Pure, HPe but more importantly software defined server and storage technologies such as Cloudian, Qumulo, VMware and others. Finally expertise with AWS cloud capabilities is a must. What will you do? · Responsible for the design, implementation and on-going development of all infrastructure compute and storage environments including hybrid hyper-converged solutions. · Designs the operational process and tools to ensure that all infrastructure investments are moved into production properly, the operations teams know how to support them and that the appropriate tools are in place to monitor performance and availability. · Responsible for capacity management and release management planning for all systems – designs the testing procedures for new releases and working with third party vendors to ensure the readiness of new releases. · Responsible for the lifecycle management of the compute and storage platforms – works with the OEMs and service providers to ensure that all MSG solutions are technically relevant, technical currency is maintained and that appropriate lifecycle approaches are applied. · Responsible for Level 3 support of all technical issues – engages with the technical support teams, third party suppliers and OEMs to ensure that all issues are resolved promptly and within pre-defined SLAs. · Owns the technical relationship with assigned vendors and partners – drives the mentality of continuous improvement into the support and delivery processes with a metrics and measurement mindset. · Partners proactively with the business to understand new needs and issues – plans for the implementation of requests and enhancements consist with new business requests. · Market thought leader whom stays ahead of new market trends – integrates all compute and storage platforms into the defined technical strategy and stays ahead of the technology curve. · Plays the role of cloud infrastructure subject matter expert and defines the path to continue to shift MSG assets into AWS and other cloud platforms. What do you need to succeed? · 8-10 years of experience supporting diverse compute and storage environments. · 5-7 years experience working with service providers within the infrastructure hardware and software space – understands how to implement and enforce SLAs and other metrics. · 5-8 years experience working with Microsoft Azure and Office365 tools and platforms. · At least 3-5 years of networking experience is highly desired. · 8+ years of scalable and distributed storage experience – has evolved past building environments and builds storage eco-systems. · 5+ years of infrastructure hyper-converged experience. · Bachelors degree high preferred Why is MSG for me? Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com. We invite you to create an exceptional career at MSG At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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