Global Infrastructure Advanced IT Specialist

Global Infrastructure Advanced IT Specialist Purpose Support Corporate Sponsored Initiatives & Site Information Technology (IT) activities. Key Relationships IT Site Lead Site Leadership Team GBS Supply Chain Field Solutions (SCFS)(All Regional Teams) GBS Technical Teams (such as, Service Desk, PC Deployment Team, and various infrastructure support teams) Controls Information Systems (CIS) Team Vendors & Contractors Essential Duties & Responsibilities Solutions Management Design, implement, deploy and maintain all IT infrastructure systems to ensure reliability and zero loss efforts Understand the site’s technology portfolio Partner with site lead and local CIS to provide a reliable infrastructure to support plant floor systems Evaluate and implement IT solutions following General Mills policies, standards, and guidelines including required audits Identify and advance standard solutions, and share broadly across SCFS Participate in site project teams and broader initiatives to ensure appropriate use of technology and adhering to enterprise standards Ensure physical security of critical IT infrastructure equipment and data Provide support as needed to advance priority initiatives Tactical Management Manage IT site project proposals and implementation Partner with Plant Technical (CIS), Engineering Teams and Plant Operations Design, implement, and maintain IT infrastructure systems to ensure reliability of service Align objectives to support overall priorities and Objectives, Goals, Strategies and Measures (OGSM) Actively participate on project teams and broader initiatives Support the Technical Solutions Framework to ensure guidelines, standards and policies are met. Champion use of Service Desk for Tier 1 trouble resolution. Provide off shift, weekend, and holiday support as needed. Leadership Partner with IT Site Lead and Regional IT Manager to plan, manage, and optimize the site’s IT budget Establish regular engagement with site leadership team to ensure alignment and visibility Lead efforts to standardize, simplify and sustain solutions. Partner with IT Site Lead and Regional IT Manager to actively lead, develop, communicate, and support Contingency Management Plans. Qualifications (Education/Experience) Bachelor’s Degree in Information Technology or equivalent of 4+ years’ experience in the field. Advanced proficiency in current desktop productivity tools Intermediate proficiency in systems and network troubleshooting Analytical skills to identify problems and deliver solutions Team-oriented attitude Strong interpersonal communication, relationship-building skills and effective time management