President

«out The Role Citizens Community Bank seeks to recruit a dynamic and forward-thinking executive to succeed Amy Kawahara-Rhoads as Division President (CEO) and continue the bank's tradition of success and community service in the footprint. The Division President will be responsible for the overall management of all facets of Citizens Community Bank. This executive will lead the growth of the bank and implement strategies to meet financial objectives across the bank’s key lines of business, while maintaining client focus and enhancing the delivery of high-quality banking products and services to the company’s core customer groups. Additionally, they will be charged with operating the bank in a safe and sound regulatory environment, generating profitability consistent with shareholder expectations, developing the organization's human capital and being an important contributor in the bank's customers’ and communities’ success. The Division President will serve as the steward of and advocate for Citizens Community Bank’s distinct brand externally and internally. They will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner and conduct themselves in such relationships in a manner that will enhance the overall efficiency and image of the bank. This position also serves on key boards of the community such as economic development, education and housing. The next Division President will be an accomplished financial services executive with a track record of success in delivering strong and consistent operating results. This leader will have experience across consumer and commercial banking as well as risk mitigation and a proven ability to manage across all cycles. Additionally, the Division President will communicate an inspiring vision and mission, reinforce a sense of organizational purpose and shared goals that appeal to associates and shareholders, and rally support for those goals. They will sustain a high performance, relationship-oriented culture which also embraces integrity, transparency, and the highest ethical standards. The Division President will report to Randy Chesler, President and Chief Executive Officer, Glacier Bancorp, Inc., and work closely with the board of directors and senior management team. The position will be based in Pocatello, ID. KEY RELATIONSHIPS Reports to Randy Chesler, President and Chief Executive Officer, Glacier Bancorp, Inc. Direct reports Chief Deposit Officer, Chief Credit Officer, Accounting CFO, Real Estate Manager Other key relationships Glacier Bancorp Leadership Team and Division Presidents Community Representation KEY RESPONSIBILITIES Act as the Primary Face of Citizens Community Bank: Act as the principal representative of Citizens Community Bank, both within the bank and the broader community. Champion the brand and be the voice of the customer as the bank strives to be the best community bank in the country. Establish and maintain strong relationships with other companies, businesses, community associations, media, and governmental agencies/officials. Serve as the ultimate customer advocate, ensuring that Citizens Community Bank consistently strives to improve its customer experience in all business segments. Provide the highest levels of customer relations and service, grounded in courtesy and respect. Lead and participate in focused, key community activities/groups in the bank's market area which enhance the Division President's leadership role externally and increases visibility for the bank. The Division President should use community involvement as an additional means for identifying and securing prospective banking relationships. Act as Citizens Community Bank’s point of contact with Glacier Bancorp's leadership and effectively communicate division challenges to Glacier Bancorp on behalf of Citizens Community Bank’s employees. Serve on Citizens Community Bank’s Board of Directors. Play a key role in conducting Board meetings, new director training and internal/external communications. Represent Citizens Community Bank in a professional manner which includes a professional image, confidentiality, a positive