Lead Administrator

Key Responsibilities Deep understanding of Servicenow modules (TSM / ITSM / CSM / ITOM, ITAM , ITBM ),Service Portals , SAM Pro ,Event management and hands on experiences with Servicenow integrations (OOTB, Custom) with third party applications Hands on experience with Service Bridge and Integrations Hub Work in the ServiceNow COE environment developing innovative solutions that simplifies customer services Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings. Proven experience as a key person leading the development and delivery of different ServiceNow product implementations Architect and design solutions for complex business problems using ServiceNow best practices and standards Deliver hands-on configuration, development and integrations within different modules of ServiceNow Experience in Telecom domain and hand on experience in Transforming Service modules to ServiceNow Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system In depth knowledge of CMDB Translation and Migration System integration experience Good communication and Presentation skills Key Responsibilities Deep understanding of Servicenow modules (TSM / ITSM / CSM / ITOM, ITAM , ITBM ),Service Portals , SAM Pro ,Event management and hands on experiences with Servicenow integrations (OOTB, Custom) with third party applications Hands on experience with Service Bridge and Integrations Hub Work in the ServiceNow COE environment developing innovative solutions that simplifies customer services Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings. Proven experience as a key person leading the development and delivery of different ServiceNow product implementations Architect and design solutions for complex business problems using ServiceNow best practices and standards Deliver hands-on configuration, development and integrations within different modules of ServiceNow Experience in Telecom domain and hand on experience in Transforming Service modules to ServiceNow Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system In depth knowledge of CMDB Translation and Migration System integration experience Good communication and Presentation skills ServiceNow - SaaS