Offsite Event Support

<br>A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team has responsibility and ownership for the strategy, management and delivery of technology services that are essential to business systems and applications.<br><br><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>As a Manager, you&
39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Develop new skills outside of comfort zone.</li><li>Act to resolve issues which prevent the team working effectively.</li><li>Coach others, recognise their strengths, and encourage them to take ownership of their personal development.</li><li>Analyse complex ideas or proposals and build a range of meaningful recommendations.</li><li>Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.</li><li>Address sub-standard work or work that does not meet firm&
39;s/client&
39;s expectations.</li><li>Use data and insights to inform conclusions and support decision-making.</li><li>Develop a point of view on key global trends, and how they impact clients.</li><li>Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.</li><li>Simplify complex messages, highlighting and summarising key points.</li><li>Uphold the firm&
39;s code of ethics and business conduct.</li></ul><p></p><p></p><p></p><br><br><p></p><p><b><u>Job Requirements and Preferences</u></b><span>: </span><br /><br /><b><u>Basic Qualifications</u></b><span>: </span><br /><br /><b>Minimum Degree Required</b><span>: </span><br /><span>High School Diploma</span><br /><br /><b>Minimum Years of Experience</b><span>: </span><br /><span>4 year(s) </span><br /><br /><b><u>Preferred Qualifications</u></b><span>: </span><br /><br /><b>Degree Preferred</b><span>: </span><br /><span>Bachelor Degree</span><br /><br /><b>Preferred Knowledge/Skills</b><span>: </span></p><p>Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:</p><ul><li>Identifying stakeholder requirements for technology and technology support for large offsite events attended by PwC partners and staff;</li><li>Implementing project management to effectively deliver on requirements;</li><li>Remaining responsible for the day-to-day execution of tech requirements at such events, including collaborating with vendors;</li><li>Overseeing resources from vendors to ensure plan is executed successfully;</li><li>Working with Procurement to establish vendor contracts, when needed;</li><li>Inspecting prospective offsite event venues to ensure they meet requirements;</li><li>Anticipating issues and developing creative solutions to minimize their impact;</li><li>Overseeing advance technology testing to ensure a successful event;</li><li>Leading resolution of technical issues that occur;</li><li>Determining and managing offsite event tech support budget and coordinating annual budget planning activities;</li><li>Assessing the tech support and tech experience of an event and driving process improvements, including automation and issue prevention, to achieve a great customer experience;</li><li>Providing status updates to executive stakeholders;</li><li>Ensuring that tech support team mitigates service quality issues and that actions are taken to prevent recurrence;</li><li>Recovering relationships with stakeholders after poor service delivery;</li><li>Managing key performance metrics;</li><li>Training event support teams to deliver a great customer experience; and,</li><li>Delivering IT strategic projects by developing the project team, assessing project engagement risks throughout, driving conclusions.</li></ul><br>At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.<br><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.<br><br>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.<br><br><br><br>For positions in California, Colorado, New York City, Washington State, and Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechmanager