Lead Automation Analyst

Overview Want to lead the implementation of automated solutions for a Fortune 200 company with some of the most iconic brands? If you have demonstrated ability designing and deploying solutions to transform business processes and achieve business outcomes, we want to speak with you! We are looking for a Lead Automation Analyst in Richmond, VA but are open to remote work arrangement. Job Responsibilities: • Facilitate process mapping sessions with business experts to detail as-is and to-be processes, narratives, and gaps. • Collaborate with business partners to deliver automated solutions for the client, facilitating increased business efficiency and optimizing the cost of operations. • Lead the end-to-end automation development process (document, design, build, test, deploy, maintain) using recommended best practices. • Ensure requirements are detailed and complete • Define, promote, and apply best practices for Robotic Process Automation (RPA) capabilities. Serve as an authority for others seeking to apply RPA technologies to automate and streamline existing manual business processes • Manage all access requests for all new automations. • Facilitate meetings between cross-functional resources. • Manage issues that arise in day-to-day management of RPA program and provide timely responses and solutions as the need arises. • Supervise the incident management process and team members involved in resolving the incident. Prioritizing incidents according to their urgency and influence on the business. • Provide strong oversight as an RPA Controller to ensure all robotics technologies are function timely and accurately. • Ensure compliance with any process controls and standards. • Makes decisions on sophisticated and sensitive issues that are based on professional judgment, evaluating risks and in the context of a sophisticated and changing environment. Specific skills include: • Associate Degree preferred or equivalent skills, knowledge, and experience across various disciplines of RPA • Experience improving business and technical processes. • Experience gathering and documenting RPA requirements. • Experience in delivering multi-functional, enterprise RPA solutions. • Demonstrate critical thinking and perspective in problem resolution and business process management. • Experience with analyzing and requesting system access. • Effective communication skills and ability to work collaboratively with partners to develop joint solutions. • Excellent written and verbal communication skills and experience writing technical documents. • Demonstrated ability to manage time and prioritize projects to meet deadlines. We recognize that our people are the reason we achieve our business goals. We believe in supporting and developing our employees by providing them with opportunities for training, development, and advancement. We also offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our incentive compensation and deferred profit-sharing programs, as well as a relocation assistance package. Company Overview Altria has a leading portfolio of tobacco products for U.S. tobacco consumers age 21+. Altria’s Vision through 2030 is to responsibly lead the transition of adult smokers to a non-combustible future. Altria is Moving Beyond Smoking™, leading the way in moving adult smokers away from cigarettes by taking action to transition millions to potentially less harmful choices - believing it is a substantial opportunity for adult tobacco consumers, Altria’s businesses and society. Altria’s wholly owned subsidiaries include the most profitable tobacco companies in their categories: Philip Morris USA Inc. (PM USA), U.S. Smokeless Tobacco Company LLC (USSTC), and John Middleton Co. (Middleton). Altria’s smoke-free portfolio includes Helix Innovations LLC (Helix), the maker of on! oral nicotine pouches, exclusive U.S. commercialization rights to the IQOS Tobacco Heating System®* and Marlboro HeatSticks®*, and an equity investment in JUUL Labs, Inc. (JUUL). Altria also owns equity investments in Anheuser-Busch InBev SA/NV (ABI), the world’s largest brewer, and Cronos Group Inc. (Cronos), a leading Canadian cannabinoid company. At Altria, we celebrate the power of diverse teams working together to shape our future. We are inspired to bring our best because our unique strengths are valued. We believe our personal success and progress should be guided by Our Cultural Aspiration, a new articulation of what we value and who we aspire to be, collectively. Our Cultural Aspiration respects and complements individual identity, embracing each other’s unique strengths, welcoming newcomers and developing the best, most inclusive and diverse teams. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders. Each Altria company is an equal opportunity employer. Learn more about Altria at www.altria.com and follow us on Twitter, Facebook and LinkedIn. *IQOS Devices and HeatSticks® are currently unavailable for sale in the United States.