Director Event Security

Who are we hiring? The Director, Event Security is responsible for creating a safe working environment for Madison Square Garden (MSG) Company employees and creating a safe, secure, and friendly environment that supports the highest level of guest service for clients and guests who visit MSG Company venues. Additionally, The Director, Event Security oversees and manages all aspects for event security operations while providing strategic and operational guidance to full-time and part-time event security staff. What will you do? Develop and implement Standard Operating procedures (SOP), Post Orders, and policies and procedures for event security. Manage the administrative process for the completion of event security reporting to include incident reports, event security plans, event summaries, event flash reports and other security related reporting. Oversee all administrative tasks for the security staff such as training, progress, discipline reports, ect… Conduct security investigations as directed by senior MSG staff and respond in a timely and effective manner to security incidents and emergencies, including review and analyzation of CCTV footage. Act as a liaison to the venue General Manager, internal departments, attend event production meetings with other MSG units to define security requirements and needs for all venue events. Manage the event security budget and employee management systems, which includes budget forecasts for event security staffing levels in collaboration with Finance and Booking groups. Collaborate with internal and external partners to maximize budgeted results and maintain optimal operating efficiency. Build relationships with local law enforcement, talent and security representatives, client representatives and other relevant stakeholders, organizations and agencies. In partnership with MSG’s learning and development team, provide regular, recurring and remedial security training opportunities and establish a staff development training program for event security staff that includes an event security exercise training program to include regular tabletop and functional exercises. Perform any and all other loosely related security duties as directed to accomplish the overall security mission at MSG venues which includes liaising and coordinating with other Threat Management Division units on operational security requirements and needs. Must be able to work a flexible schedule, and extended hours, inclusive of weekends, nights and holidays required. Frequent typing with repetitive motion, sitting, and extensive walking through the building required. Ability to travel to other venues to support the Threat Management team as needed. What do you need to succeed? The ideal candidate will have a minimum of 4 - 6 years security operations and management experience and knowledge of events, sports, or theatre operations within a sizeable entertainment venue (candidates with comparable experience in other corporate security and management fields may be considered). Four-year degree in Criminal Justice, Security Management, Business Administration or another related field preferred. Ability to develop and execute company and departmental standard operating procedures (SOP’s), and effectively articulate and manage security budgetary initiatives, including a minimum of 3 years’ experience managing budgets and executing third party contracts. Knowledge of CCTV, surveillance equipment, radio communication systems, and life safety systems and fire codes. Extensive experience working alongside local and state public safety agencies as well as managing in a union environment and participation negotiating collective bargaining agreements. Proven ability to assess, develop and successfully execute strategic internal and external security plans and quickly adapt to change as required by events. Excellent verbal and written communication, organizational and time management skills required, ideally working alongside C-Suite Executives. Must have the ability to work independently and use sound business judgment while dealing with tact, diplomacy and a commitment to company values. Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group of people. Why is MSG for me? With MSG Sphere, we are creating an entirely new medium that will deliver immersive entertainment experiences at an unparalleled scale. Beyond a venue, Sphere is a multi-sensory platform with experiential technology programming directly to your senses. You will see in ways never imagined, hear with every fiber of your being, and experience like never before. To deliver on this promise, we are building the largest immersive venue in the world, MSG Sphere at The Venetian in Las Vegas, with a second Sphere venue planned for London, pending necessary approvals. In addition to building a breakthrough venue, we’re building a production studio team, a technology venture team, and a full commercial organization to make the MSG Sphere a world class brand and business for our fans, our artists, and our partners. We have offices and roles in Burbank CA, Las Vegas NV, New York, NY and London. We focus on Career Development and Invest in YOU At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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