Summer Intern, Customer Success

The Role(s): Polk Auto Solutions Customer Success Intern The Team: The Polk Automotive Solutions Customer Success Team is a dynamic, solutions-oriented team of account management and product delivery professionals. Through industry insights and product consulting, we bring strategic ideas to our internal and external clients. Through timelines, documentation and internal and external communication, we ensure positive customer outcomes. The Impact: The PAS Customer Success Team is that of true sales enablement. We remove barriers to product fulfillment and actively assist sales in the discovery process to help clients articulate their goals and provide solutions that utilize Polk data. We provide frictionless facilitation to deliver successful, valuable outcomes and results. What’s in it for you:This position will participate in internal and external client calls, will have exposure to all facets of the SGPI Mobility business: Customer Success, Sales, Product and Production teams. Responsibilities: Report organization and management Cleanup and organization of our customer database Meeting attendance, compiling recaps and action items for team efficiency Internal workflow setup and organization What We’re Looking For: • Working towards but not limited to a Bachelor’s or Master’s degree in Business, Marketing or Economics • Strong written and oral communication skills • Detail-oriented, driven by organization and efficiency • Strong communication skills • Strong critical thinking and problem-solving skills • An aptitude to learn and adapt quickly in a rapidly changing environment • The ability to build strong working relationships in a collaborative setting • Proficient in the Microsoft Suite (PowerPoint, Excel, Teams, Word) • Experience in navigating and posting content to various social media platform Entry-level candidates encouraged to apply Program will run from June 5, 2023 for 9 weeks. 40 hours a week. This position can be supported Virtually. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) Job ID: 281715 Posted On: 2023-02-03 Location: Virtual, Michigan, United States