Patient Scheduling Coordinator

Þtails Department: Clinic Central Scheduling Schedule: Full Time Days | 40 hours Weekly | Rotating shifts between 7:30am to 5pm, Monday through Friday; No nights, weekends or holidays Hospital: Ascension St. Elizabeth Hospital Location: Appleton WI *MUST reside in Wisconsin Training will take place at St. Elizabeth Hospital - once training is finished and metrics are consistently met, the potential to work from home will be discussed. Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community *Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics. Responsibilities Schedule medical services for patients with other healthcare providers for assigned patient population. Coordinate scheduling and referrals to other healthcare providers and services. Obtain approval for schedule changes or cancellations as appropriate. Assist with maintenance and updating of provider contact information. Ensure that all medical appointments, special instructions and patient information is entered into electronic medical system. Follow site-specific protocols and maintain up-to-date documentation to ensure compliance. Requirements Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Preferences Previous call center experience preferred Previous experience in a medical field preferred Ability to multitask is a must Why Join Our Team Ascension Wisconsin has been providing rewarding careers to heatlhcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve. Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Pay Non-Discrimination Notice Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.