JIRA SME

Summary Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions LLC, a Chenega Professional Services’ company, is looking for a JIRA SME to drive innovation on how work is performed using Jira. Create custom Jira projects, complex workflows and permission schemas. Accountable for the overall operation and maintenance of the JIRA platform and related solutions. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients. Responsibilities Provide day-to-day operational activities as well as strategic planning initiatives involving JIRA Identify, test and recommend new plugins to meet project requirements Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Serve as the technical support resource for JIRA Act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization. Integrate with the knowledge management teams within DMI Manage and administer JIRA and 3rd party tools. Integrate various services internal and external to the enterprise. Integrate the required support for compatibility with existing tools and services Support fully mission capable rate/ uptime for the JIRA platforms. Provide a status and configuration assessment of JIRA platforms Other duties as assigned Qualifications BA/BS in Computer Science or equivalent 12+ years of directly relevant experience. Add'l experience may be considered in lieu of degree Certification Atlassian/JIRA Administration, Scaled Agile Framework (SAFe) knowledge or experience preferred Hands-on experience in installing, configuring, integrating, maintaining, developing for Atlassian products Jira, Confluence. Strong experience with working in Various Agile/scrum teams, with good knowledge of Agile /Safe Agile principles. Ability to write custom JQL (Jira Query Language) Troubleshooting and problem-solving skills, with the use of debuggers Experience with SAFe Agile of other Agile SW development methodologies Knowledge of Jira data center setup and configuration.