Customer Engagement Manager (f/m/d) for Clinical Solutions

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Engagement Manager (f/m/d) for Clinical Solutions in the region EMEA (Europe, Middle East, Africa) to ensure the commercial success of our Siemens Healthineers portfolio of clinical solutions. You will establish strong proof points of our portfolio’s value propositions together with VIP customers and key opinion leaders in the region. Your work will be in close alignment with the regional Marketing, Sales, Logistics and Communication teams, as well as the headquarter functions of the Clinical & Efficiency Product Line, and further headquarter support functions. Choose the best place for your work – Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours. This position is full-time or part-time with a minimum of 30h/week. Your tasks and responsibilities: You will be responsible for the successful management of the interfaces between regional sales organization, global sales and Headquarter roles in the product line (especially product management, operations, research & development) You will closely work with early-adopter customer sites to build strong proof points and ensure a successful roll-out for current and future versions of the clinical portfolio e.g., with AI-Rad Companion and syngo.via You will ensure the successful roll-out of new offerings e.g., for AI-Rad Companion, to the region EMEA You will be responsible for KOL (key opinion leaders) development, establishing reference sites, and adoption of the clinical portfolio in the EMEA (ausschreiben) region You will support the implementation and optimization of our portfolio at customer sites You will support the local and HQ organization in the definition and execution of collaboration projects As the EMEA region’s advocate you will analyze, scope and define future product development together with the HQ team You will act as the key expert for AI in relevant clinical fields, technologies, and competition / partners To find out more about the specific business, have a look at https://www.siemens-healthineers.com/products-services Your qualifications and experience: You hold a university degree in medicine, business, engineering (preferably with a focus on medicine/medical technology), computer science or a comparable discipline You offer many years of relevant experience in customer projects within the international healthcare sector and have experience in leveraging project management and business development methodologies to succeed You have a broad understanding of the healthcare industry, radiology, medical imaging products and internal processes of healthcare providers You have a solid track-record of working in cross-functional teams, ideally within project management, product management, service or sales Your attributes and skills: You have demonstrated strong organizational skills, are self-motivated, goal-oriented, excel at analytical thinking and are highly responsible. Fluent command of the English language is mandatory, additional relevant languages are beneficial, esp. German The willingness to travel national and international is mandatory (>30%) Our global team: Siemens Healthineers is a leading global medical technology company. 68,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Check our Careers Site at https://www.siemens-healthineers.com/de/careers As an equal opportunity employer, we welcome applications from individuals with disabilities. Wish to find out more before applying? Contact us: +49 (9131) / 17 – 1717, if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Katharina Tostmann. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. Siemens Healthineers Germany was awarded the Great Place to Work® certificate. Organization: Siemens Healthineers Company: Siemens Healthcare GmbH Experience Level: Experienced Professional Full / Part time: Either