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Medical Information Call Center Specialist
United States , Boca Raton
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Posted: 2023-02-03
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Job Overview & Requirements
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«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Medical Information Call Center Specialist Remote work 30$/hour From 8 a.m. to around 5:30 p.m. EST Functional Knowledge Call Center experience Medical or nurse experience ideal, but not necessary Basic computer skills Problem Solving Able to work under pressure and at a fast pace. Adaptability. Responsibility Statements Supports and manages a defined list of patients who require assessment and education about their disease therapy/treatment. Uses own professional judgment while performing patient counseling. Provides drug information to other health care professionals. Ensures proper documentation and record-keeping for all interactions. Provides information on specific drug therapy, drug administration, side effects, and side effect management. Carries out interventions when appropriate. Administers programs that enable patients to overcome adherence barriers to medication. Performs other duties as assigned. Complies with all policies and standards. Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the
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Job Summary
Category
Customer Service
Country
United States
City
Boca Raton
Employment Type
Full Time
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