Training Services Coordination and Logistics Associate III

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Training Coordinator Mon-Fri 8:30am-5pm Onsite Indianapolis, Indiana Pay starting at $19/hr Covid Vaccination is Required Summary: Provide learning administrative services to support client training needs, including onsite class and training facility support, and oversight and implementation of courses and curriculum as assigned. Primary Duties and Responsibilities: Responsible for physical set up of onsite/offsite rooms, including configuring tables, setting materials, and equipment setup Collect and return materials to storage after class Ensure facility is prepped with quality and client standards are maintained Troubleshoot audio visual equipment issues in training rooms Maintain course/curriculum information within Learning Management System (LMS) Provide onsite point of contact for course owners and class participants for service support Manage event activities including class adds, class cancellations, advertising, enrollments, confirmations, waitlists, facilities scheduling, class close out activities, and reporting Enroll students and maintain course rosters for all scheduled courses Enter student attendance records into computer database and provide appropriate reports on attendance to supervisor and/or client Maintain and record class evaluation information Perform data entry support as it relates to learning administration as needed Ensure client standard operating procedures, processes and service level agreements are maintained Identify and trouble shoot discrepancies Filing of paper training history records at the site Perform client requested tasks Escalate service issues to Manager for resolution Qualifications: Bachelor’s degree or 2 years work experience in: A learning organization Training administration (preferred but not required) Customer service Knowledge of and experience with learning management systems (preferred but not required) Experience in Microsoft Office suite Team-oriented but self-motivated and able to work with minimal supervision Demonstrated attention to detail, strong quality focus, and well organized Successful prioritization of work requirements and multitasking, as necessary Analytical and problem solving skills Client focused to build and maintain professional working relationships Ability to remain flexible and adaptable to constant change Effective oral and written communication skills with clients, leadership and team members Here are a few good reasons in addition to competitive pay to work at Conduent: Paid Training Medical, dental, and vision benefits 401K and matching Employee discount program Career growth opportunities Positive employee-friendly culture Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the