Manager of Internal Communications & Mission Support

Overview The Communications Division creates and provides strategic communications to the Laboratory’s internal and external stakeholders and collaborators. It sets and implements a cohesive strategy to amplify the visibility of PNNL's research and develops standards and efforts that communicate PNNL’s value proposition. In doing so, Communications enhances the Laboratory’s institutional reputation and science and technology agenda. Further, Communications drives employee-focused communications; leads media and outreach to external stakeholders; supports research through robust technical editing, formatting, and graphics support; and protects the Laboratory's reputation through issues management and transparency with news media. Responsibilities As Manager of the Internal Communications group, you will lead a transformation of PNNL’s internal communications capability and work across the Laboratory to create and implement a cohesive strategy to communicate with and engage staff at PNNL. You will build a content strategy and pipeline, upgrade internal communications channels, and launch impactful communications campaigns across multiple platforms. You and your team will advance strategic outcomes, support culture initiatives, and oversee day-to-day communications needs related to all internal communications functions. In this exciting position, you will enhance the quality and impact of the Laboratory’s internal communications program. Using strategic thinking, thought leadership, planning, and management skills, you will conceptualize and execute effective internal communications efforts. You will work collaboratively with other senior communications leaders to synchronize internal communications efforts with parallel, external outreach activities and make sure that deliverables carry consistent branding and messaging. As leader of staff-focused communications, you will collaborate extensively with PNNL’s Human Resources Directorate leaders, and other key employee-facing functions, to create an engaging and holistic employee-engagement experience. As a member of the Communications and Publications leadership team, you will provide counsel to other senior division leaders and colleagues to drive impactful internal communications approaches and technologies. Key Responsibilities Build, manage, and mentor a professional and highly impactful communications team; supervise and elevate the work of the team, ensuring quality, consistency, and impact. Lead the transformation of the internal communications function, set a compelling vision, and launch capabilities to meet the needs of staff and leaders. Develop an effective, comprehensive, targeted, and streamlined internal communications and engagement strategy, including annual communications plans, calendars, time-lines, and budgets to meet the strategic objectives. Leverage best practices in internal communications to drive employee engagement and support PNNL's new hybrid workforce model. Ensure that state-of-the-art capabilities exist to measure engagement with, and impact of, internal communications efforts; use best practices to regularly assess communications tool effectiveness and Internet engagement. Build and cultivate trusted advisor relationship with key internal stakeholders to provide internal communications support to meet Lab goals and objectives. Leverage extensive experience and deep insight to deftly advise and influence leadership on the optimal use of communications, support the Lab, and create an inspirational shared vision. Oversee improvement and maintenance of PNNL's intranet and other internal channels; suggest structural and technical enhancements; build a content strategy and editorial calendar. Conduct continual improvement efforts to ensure impact, quality, and efficiency. Qualifications Minimum Qualifications: BS/BA and 8 years of relevant experience -OR- MS/MA or higher and 6 years of relevant experience Preferred Qualifications: Proven experience in influencing leaders and key stakeholders. Demonstrated leadership and management skills including the ability to build, lead, mentor, and inspire a strong collaborative team. Experience leading change. Demonstrated expertise implementing state-of-the-art technologies relevant to the internal communications function. Ability to create and implement strategic communication plans to drive employee engagement. Ability to work independently and within cross-functional teams including writers, editors, designers, photographers, programmers, developers, internal clients, and project managers. Expertise using best practices to measure internal communications. A deep understanding of industry trends as applied to modern internal communications approaches. Hazardous Working Conditions/Environment Not Applicable Additional Information Due to business needs and client space, US Citizenship is required. Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign National Access Program site, information, technologies, and equipment access requirements. Testing Designated Position Not Applicable About PNNL Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at [email protected]. Drug Free Workplace PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. Beginning 05/01/23, if you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. Mandatory Requirements Battelle requires employees to have a COVID-19 vaccine as a condition of employment, subject to accommodation. Applicants are required to disclose their vaccination status following a conditional offer of employment and must attest to being fully vaccinated with a Center for Disease Control (CDC)-approved COVID-19 vaccination or provide documentation of need for medical or religious exemption from the COVID-19 vaccination requirement. Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. Rockstar Rewards Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave**, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan* and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **Once eligibility requirements are met. Click Here For Rockstar Rewards