Customer Experience Rotational Trainee

«out the Team The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 4 departments including, Marketing, Creative, Communications, and our Loyalty & CRM team. Everyone brings their own point of view to create a unique experience for the pets and pet parents. About the Job WHAT WILL YOU DO? This rotational program is a 48-week program that allows recent college graduates the opportunity to rotate through multiple departments within the Customer Experience (CE) and Digital department at PetSmart. Rotational Areas: Corporate Communications and Public Relations Integrated Marketing Marketing Operations & Promotions Loyalty Copy and Content Digital Merchandising and Cross-Site Optimization Digital Programs WHAT WILL YOU NEED? Graduating Senior (December 2022 or May 2023) Pursuing a Bachelor’s degree in Marketing, Business, Entrepreneurial Studies, or related field Solid critical thinking ability; analytical skills are highly utilized in this role Excellent written and verbal communication Must be able to produce work in a collaborative, team environment Proficiency in MS Word, Excel, and PowerPoint is required Must be motivated, flexible, detail-oriented, with strong organizational and team skills Passion for pets and people! About the Culture WHAT'S IN IT FOR YOU? Connect and socialize with other PetSmart associates early in their career as part of the StartSmart associate resource group. Build relationships with a group of diverse-minded, fun, and inclusive teammates. Grow and develop. PetSmart associates have access to in-person and online learning and development opportunities year-round. Make a difference! Outside of making a difference to pet parents, Phoenix Home Office associates also have the opportunity to volunteer in our community with eight paid hours of volunteer time per year. Pet friendly environment, bring your pets to work! PetSmart benefits: Tuition reimbursement, health care, associate discounts, and much more! Enjoy our campus amenities: “Top Dog” gym fitness center, dog park, Starbucks station, Sit&Stay Café. *Please note: On-Campus Amenities are currently limited and/or closed due to Covid-19.