Senior Manager, Disaster Recovery

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us Summary: The Disaster Recovery Manager works within a cross-functional team to deliver risk reduction policies and compliance for the IT Core Services Continuity Management (ITSCM) program. IT CORE Services provides critical IT services to the entire BMS Enterprise, including Cybersecurity, Access, Networking, Hosting, Support Services, Tech Adoption and Productivity services to name a few. This role is in Disaster Recovery. The Disaster Recovery Manager works within a cross-functional team to deliver risk reduction policies and compliance for the IT Core Services Continuity Management (ITSCM) program. Key Responsibilities: Collaborate with all pertinent stakeholders to understand technical requirements to deploy appropriate DR or other protection solutions based on BMS IT strategy. Manage the Disaster Recovery Program – Member of the cross-functional ITSCM team responsible for managing a DR portfolio of over 200 critical business applications and infrastructure. Maintain DR plans and hundreds of Technical Recovery Guides globally, drive service providers to ensure their plans are created and maintained. Manage small and large scope walk-through and simulation-type disaster recovery exercises leading multi-discipline groups of employees, consultants and vendors to ensure resiliency against disasters and drive continuous improvement. Drive global standardization across US, UK and Asia Pac ITSCM teams. Oversee service providers to maintain accountability and quality of contracted deliverables in both DR and BC. Drive improved Business Continuity planning within Hosting Services, in partnership with Cyber security and Third Party Risk teams. Provide oversight of DR design projects Provide formal and regular communications and escalation to management and executive briefings as needed Identify issues, devise solutions and present to governance teams for resolution. Manage prioritization and demand management of existing capabilities Ensure the retirement of DR capabilities at end of service. Increase visibility of strategic IT capabilities and service offerings; advance the appreciation of continuity topics through speaking engagements, training sessions and walk-through exercises. Review contracts for externally hosted applications for DR risk management. Develop and maintain operational policies and SOPs for the ITSCM program. Prepare and provide responses to audits. Counsel business units on contracts, statements of work and BC/DR plans for outsourced services and systems to ensure cohesiveness and contractual compliance. Provide technical consulting for complex disaster recovery solutions. Maintain the Enterprise Services section of the BCM SharePoint to ensure stakeholders are informed. Support IT Core Services teams developing and maintaining Business Impact Assessments, Risk Assessments, Disaster Recovery Plans, Business Continuity Plans and other related plans. Responsible to ensure IT Core services correctly interprets and complies with the Corporate Directive on Business Continuity. Qualifications & Experience: 6+ years overall IT experience. Preferred Bachelor’s degree in Computer Science, Information Technology, or related field; equivalent professional experience can be used as a substitute. Candidates preferred to hold a Certified Business Continuity Professional – DRI International or equivalent. Advanced MS Suite skills. ServiceNow and SharePoint a plus. Experience in leading technical teams delivering complex programs on a global basis. Exposure to multi-cloud environments is a plus (AWS, Azure & Google Cloud). Demonstrated leadership, communication, and interpersonal skills. Demonstrated ability to succeed in a matrixed environment and to influence adoption of new thinking and technology. Ability to think strategically and translate strategy into action. Motivated learning agility. Creative thinking balanced with a pragmatic approach. Exhibit a positive work approach, with high productivity and a collaborative spirit. Ability to multi-task, exceptional attention to detail. Ability to analyze and solve complex problems with good judgement, often using creative solutions Experienced in working with managed service providers. Ability to apply technical solutions to business processes.
LI-Hybrid If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture. COVID-19 Information To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S. BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.