Senior Specialist, Total Reward Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. The Senior Specialist, Total Reward Operations will be part of People Services and has responsibility for execution and administration of the Bristol-Myers Squibb (BMS) total rewards programs. This includes, but is not limited to, benefits (including health & welfare, risk, retirement and savings plans, wellness), leaves/absence management and compensation including base pay, long and short-term incentives, job evaluations and pricing, allowances, one-time payments, and recognition programs. Responsibilities: Support execution and delivery of global total rewards projects and program delivery, as needed Act as escalation point for HR Advisors for the resolution of total rewards inquiries or needs within guidelines Support and participate in the annual upgrade or implementation of the integration and end-to-end testing of various human resources and total rewards system Reviews system generated correspondence and communications, rewards vendor websites (including benefits enrolment tools), HRA training materials, Local Work Instructions and Knowledge Articles to ensure these are current, accurate and market relevant, recommending updates as needed Assists with compliance and governance of all total rewards plans and programs including identifying risks, participating in audits and delivering corrective actions Evaluate and process, within guidelines, system transactions including job requisitions, compensation changes, job changes and one-time payments requiring non-standard calculations Compensation Perform job evaluations, market pricing and provide salary recommendations (new hires, promotions, market catch ups, etc.) Conduct and participate in Annual Salary Surveys (Compensation Surveys - local & regional) under guidance of COE Interpret salary data and perform analyses to ensure BMS competitive positioning within the market. Support regularly scheduled competitive pay reviews for select groups of employees (e.g. key/top talent, critical skills), proposing updates to salary ranges and hiring guidelines if applicable Execute and administer annual compensation planning Research, problem solve and respond on issues related to compensation programs, objectives and procedures raised by employees, HR and third party vendors Provide reporting and analytics support to Total Rewards (Service Lines, Centers of Excellence) for annual activities e.g. mandatory and annual Collective Agreement increases, off-cycle salary reviews, etc. as directed Prepare reports to respond to external audit and government bodies as required Benefits and Wellbeing Execute and administer activities related to benefit plan eligibility, enrollments, status changes, and terminations including some wellbeing and social security programs Research, problem solve and respond on issues related to benefit programs, objectives and procedures raised by employees, HR and third party vendors (includes brokers, insurance providers, regulatory agencies, etc.) Perform testing activities for benefits administration systems implementations, changes and ongoing enhancements Develop global benefits administration systems change requirements within defined guidelines, prepare change request documentation and support implementation Review and monitor data integration reports to identify and address inaccuracies and systems errors Prepare and action monthly changes in provider portals as needed Prepare, manage and close enrolment windows in partnership with system provider and COE Liaise with system providers, local brokers and vendors as needed Review, action, and reconcile system generated reports as needed Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners Assist with the administration of wellness programs and vendors. Coordinate wellness communications as needed Administer invoicing and payment processes for regional and some local vendors including validating payments, etc. within the defined vendor management framework Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners Assist with the administration of wellness programs and vendors. Coordinate wellness communications as needed Leave of Absence Provide guidance to other People Services team to manage leave of absence and time off plans in systems (e.g. Workday, Partena, ATOSS) across the region, ensuring appropriate compliance with eligibility rules Coordinate communication to employees and managers as needed to support leave or time off events. Coordinate all necessary paperwork and filings with appropriate regulatory agencies as required Provide guidance on complex absence related issues to employees, interpreting policies or plans and leveraging vendors when necessary to support resolution of inquiries. Maintain policy and procedure documentation and is responsible for communicating any changes, including conducting any necessary training. Provide reporting and analytics support to Total Rewards COE or Payroll on an as needed basis. Severance Prepare severance calculation and severance related documents Understand, interpret, and effectively communicate severance-related policies, process and practice as the escalation point for Key Business Partners Provide support to HR Business Partners and Employee Relations counterparts in mass-termination cases Qualifications, Experience and competencies Our ideal candidate will be proficient in Mandarin & English and have experience working with global/region relevant current BMS HR and TR enabling systems: ServiceNow, Darwin Online Benefits Admin, Morneau Shepell’s Ariel Enrollment. Completion of a Compensation specialty certification to demonstrate theoretical understanding and application of Compensation practices with demonstrated continuous improvement mindset and the ability to present complex information in a clear and convincing way to stakeholders at all levels. Bachelor’s degree from an accredited university/college Some Experience in one or more of Compensation Operations, Benefits Administration, or Leaves Administration for the relevant region Experience working within an HR Shared Services delivery model Experience working in a rapid, fast-moving environment which is both complex and changing General knowledge and understanding of HR policies, processes, regional Employment Laws and total rewards legislative requirements for the relevant region Experience working in a multi-cultural/multi-country work environment Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities To protect the safety of our employees, third parties, customers, patients and communities, BMS Australia requires all employees to be fully up to date with vaccination status using a locally approved vaccination against COVID-19, unless an exemption is applicable under the State or Federal legislation relevant to you (e.g. your state’s anti-discrimination act). Within our policy an exemption can only be approved by the HR Director. By applying for this role, you understand that you will be asked if you can comply with the Policy
LI-Onsite If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture. BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.