Customer Account Lead I – HEB, Meals & Baking Solutions (Remote Eligible, San Antonio/Austin, TX Preferred)

OVERVIEW The Meals and Baking Solutions team is seeking a Customer Account Lead I (CAL I) to own the development and execution of plans in support of our Soup, Mexican, and Natural Organic Businesses for HEB. HEB is a growing privately held Texas retailer and this role provides unique ownership, development, and exposure opportunities for strong candidates. Our “Sunkisht” team is an inclusive, people-first team that works together, drives consistent results at HEB & Publix, and has fun along the way. This role provides development opportunities/exposure to: Work with a customer that is regarded as a top e-commerce retailer Partnership and mentorship with close teammates that span across HEB and Publix. Advanced negotiations you’ll own with 6 buyers Cross-functional partnership with the OU, shopper marketing, and supply chain. Owning your businesses from strategy to execution internally and with the customer. As a CAL I, your primary focus will be to understand customer needs and link them to General Mills' product and service strategies. You will be responsible for delivering growth, maximizing distribution impact, developing and executing competitive plans, and managing the portfolio mix while maintaining a strong business relationship. Strong candidates will demonstrate advanced prioritization, influencing, and communication skills working in a highly connected business. This individual should be resilient, highly accountable as the business owner, and demonstrate the ability to manage through ambiguity. This role is remote eligible, although someone in Texas is preferred. Relocation assistance will be provided to San Antonio or Austin, TX. KEY ACCOUNTABILITIES SELLING EXPERTISE & LEADERSHIP Develop and maintain effective customer relationships Understands customer needs and links them to General Mills product and service strategies to develop mutually beneficial business plans Leverage established General Mills HEB processes to establish objectives, engage the customer, explore customer interests, explain solutions, and execute commitments Gain new product acceptance and negotiate EDLP (every day low pricing) rates in alignment with selling goals EXECUTIONAL EXCELLENCE Takes personal accountability and ownership for results, deeply understands consumers, delivers market-leading innovative solutions, and prioritizes highest impact activity Meet annual sales targets by leveraging General Mills trade strategy and maintaining accurate planning and spending information in the trade planning system Collaborate with internal teams to develop executions that reflect national trade strategies and optimize General Mills resources to drive joint business goals with HEB PROBLEM SOLVING & ANALYTICS Retrieve and analyze IRI data to understand the category and/or industry trends Leverage enterprise-wide problem-solving tools and stakeholders to address business problems and drive results Leverage national category management selling stories with customer-specific insights to drive General Mills growth and distribution Understand and leverage category management principles to influence the share of shelving and display ENGAGING LEADER Model Engaging Leader behaviors to foster an inclusive environment, embrace a learning mindset, and demonstrate personal accountability. MINIMUM QUALIFICATIONS Bachelor’s Degree required Minimum 1 year of relevant industry experience in sales, account management, trade funding, category management, or other relevant experience Prior experience using internal or external data sources (e.g., Nielsen, IRI, CPM, sales data) Must be proficient in software packages (Microsoft Excel and PowerPoint) Must have a drivers license PREFERRED QUALIFICATIONS Willingness to relocate for future GMI career opportunities