Engineer 4- Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary About Sky, We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky. Responsible for participating as an technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, implementing existing products and services and providing the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, Engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. May lead teams or projects and shares expertise. Job Description Core Responsibilities : Job Purpose/Key Responsibilities Enterprise Networks are responsible for managing Sky’s data centres, campuses, contact centres and elements of our broadcast network, primarily in the UK and in many locations across the world. As a member of a large team providing continued support to sky’s critical business and customer facing systems your roles and responsibilities will include : Triage of network incidents Network monitoring and analysis Provision of effective and efficient support to the infrastructure services Building relationships with all technology teams Collaborative troubleshooting with support teams from across Sky Interaction with Change Management for Planned works Testing; Operational Readiness, Service Migration and Failover Adherence to support processes and procedures Candidate Specification To be successful in this role the candidate requires a minimum of 3 years experience in working with network technologies and have applied these in key infrastructure networks. To be qualified to Cisco CCNA level as a minimum, Cisco CCNP desirable. The candidate should have experience of the following – Routing/switching infrastructure with Cisco IOS and Cisco NX-OS knowledge preferred, Cisco ACI and Arista knowledge desirable. Load balancing infrastructure, F5 networks knowledge preferred. Firewall infrastructure, Cisco ASA and Palo Alto networks knowledge preferred. Network Management platform experience with Solarwinds knowledge preferred, SevOne, Cisco Prime and Cisco DNA knowledge desirable. Scripting and automation skills desirable. Due to the dynamic nature of sky’s products and expanding commercial territories, we are looking for people who can learn the complexities of our exceptionally large, multi-vendor network infrastructure and who will add value to our team by keeping our business users running 24/7 and 365 days a year. We are looking for people with: Excellent problem solving skill with ability to assimilate information from many sources and resolve issues. Meticulous attention to detail with ability to raise and execute changes first time without issues. Excellent relationship management by establishing a rapport and trust with internal customers and other IT teams. Location: Chennai Experience: 8 - 10+ Years Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.