Project Manager I

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. The Service Line Project Manager leads initiatives coordinated by the Emergency Medicine Service Line, utilizing a wide range of improvement tools and methodologies that advance Mount Sinai Health System’s continuous improvement culture. The Service Line Project Manager plans, manages and executes complex improvement initiatives and evaluates the impact of improvement efforts in order to achieve the mission and vision of the health system, effectively utilizing a wide range of project management skills and improvement tools and methodologies. The Service Line Project Manager also acts as a leader for the department, serving as a mentor to junior Analysts and Engineers. Roles & Responsibilities: Independently leads, designs, manages, and executes improvement initiatives through all project phases; able to effectively manage multiple concurrent projects and proactively identifies and mitigates resource constraints and changes in project scope Develops scope and plan for initiatives, acquiring stakeholder buy-in and leadership support, and establishing metrics and milestones; Utilizes expertise in improvement methodologies to appropriately identify the correct design and approach for initiatives, can communicate approach to outside stakeholders unfamiliar with improvement tools and methodologies Uses project management skills to: develop project plan and timeline for improvement projects; effectively track deliverables and delegate tasks; coordinate project summary presentations; and maintain oversight of all project related tasks necessary for project success Coordinates and executes observational studies and evaluations to support improvement projects through interviews and in-person observations, and supporting data analysis Plans and executes complex data analysis to support leadership decision making in a variety of subject matter areas, including: process measures and performance metrics, scheduling, resource utilization, labor and productivity, quality measures, patient satisfaction measures, and demographic data Supervises data analysis completed by other team members and provides feedback on approach and accuracy of findings Collaborates with team members and stakeholders to develop and test hypotheses related to scope of analysis Designs presentations that distill and communicate analytical and observational findings to stakeholders, including creating figures and diagrams to illustrate and describe operations; skilled at providing guidance to colleagues in the development of clear and effective presentations Effectively collaborates with stakeholders of all levels of staff, developing trusting working relationships with leadership, physicians, administration, nursing, and front line personnel, etc.. Considers context when presenting findings and recommendations Creates training content and administers didactic training curriculum on improvement tools and methodologies. May administer training to all levels of the organization Supports the professional development of junior staff, through constructive feedback on project deliverables and as a role model in all project activities, in leadership or supporting roles; actively identifies opportunities to informally mentor department staff Maintains current knowledge of trends and evidence-based solutions for improving healthcare delivery and efficient operations Drives continuous improvement within the department, contributing to the development of improved tools, project methods and internal knowledge base, and project evaluation Performs other duties as required Requirements: Bachelor’s degree required; Master's Degree preferred 7-9 years of combined professional experience and/or graduate-level education relevant to healthcare operations, data analysis, strategic planning and process improvement including at least two years of directly managing staff as an operations manager or in a consulting model Certification and/or working knowledge of Lean/Six Sigma methodologies preferred Microsoft Office suite – expert proficiency Experience with statistical software packages (Minitab, SPSS, STATA, etc.) preferred Strong analytical and process analysis skills Project management experience with an emphasis on process improvement, change management, or implementation of customer or patient centered processes Willingness and proven ability to quickly learn new skills and acquire knowledge in order to perform job effectively Ability to work independently or as part of a team Excellent follow-through skills, self-motivated and detail-oriented Strong organizational and time management skills to manage multiple projects, issues, and priorities effectively and simultaneously with attention to detail Strength Through Diversity The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together. We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our story! Who We Are Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. EOE Minorities/Women/Disabled/Veterans Compensation The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65,885.00 - $98,827.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.