ëanking Specialist

«out The Role Voted Best Bank 3 years in a row! Come join our E-banking team! The Wire Transfer/e-Banking Specialist will assist with Wire, eBanking and Operational products and services. The eBanking Specialist will greet customers with a smile, assess and fill their needs in a professional manner. The eBanking Specialist is also responsible for assisting customers with Cash Management questions and performing branch clerical duties. DUTIES AND RESPONSIBILITIES: Daily input, review and processing of incoming and outgoing domestic wires. Daily input, review and processing of incoming and outgoing foreign wires. Daily review and processing of Cash Management NetTeller initiated wires. Respond daily to client questions and issues regarding wires, cash management systems and services to ensure effective client system utilization and understanding while providing excellent customer service. Perform account research related to Wires, RDA, RDC, Debit Card, Cash Management and Bill Pay. Provide back-up and support to Call Center when necessary or as assigned. Assist with implementation of electronic banking/cash management software upgrades and enhancements by utilizing and actively participating in products and services offered. Assist with coordinating activities that support and enhance the Bank’s business development efforts ongoing. Work closely with Customer Service and eBanking Manager on implementation and testing of new products and training requirements. Perform other related duties as requested. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. Regular and predicatable attendance to accomplish job duties and provide in-person contact with customers. About You MINIMUM QUALIFICATIONS: High School diploma or equivalent required. Strong customer relations skills & experience required Clerical experience preferred. Previous bank experience preferred. KNOWLEDGE, SKILL, ABILITY: Ability to work in a professional manner. Ability to communicate effectively verbally and in writing Knowledge of equipment, PC, network, etc. Knowledge of online services on internet. Ability to understand and follow written and oral instructions. Ability to set goals, manage time, adjust to change and maintain priorities. WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.