Business Technology Solutions Consultant

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. BUSINESS PROCESS CONSULTANT The ZS Business Process Transformation group empowers our clients’ IS and business organizations with strategy, technology, and analytics solutions to maximize the value generation and transform business processes. The Business Process Transformation group works with clients to design effective technology solutions that support & enhance critical business processes and manage the implementation of those solutions. Independently assess current business processes, identify capability gaps, gain business-IT alignment, develop future state strategy & solution vision; Apply advanced analytics and data management knowledge on data sources to provide insights for clients’ critical business decisions including identification of key performance indicators to measure business performance and align with business strategy; Serve as a liaison between business and technical client teams in driving business case development, user needs assessment workshops, technical solution vision and roadmap development; Lead the program management work stream and development of integrated project plan; manage client expectations by driving communications; proactively identify project risks and mitigation strategies; Manage and advise the needs assessment and requirements gathering process by meeting with stakeholders to define the business and functional requirements following user centric design best practices; Drive methodology and frameworks for solution development (technology, data management, and analytics); Drive adoption and change management activities during inception, UAT and post implementation phases; Oversee and guide development of project outputs such as business case development, solution vision and design, user requirements, solution mockup, prototypes, and technical architecture (if needed); Advise on critical business process enhancements based on experience/best practices, business knowledge, and gaps in current vs. future state; Coach the cross-functional project team on the business perspective and data domain to inform key project decisions; Coach and mentor teams, conduct & develop training programs to contribute to capability building and knowledge sharing in the assigned capabilities area. Qualification: MBA Degree from top tier school or Bachelor's /Master’s degree in Business Administration, Management, CS, MIS or related disciplines with 5- 7 years of relevant consulting industry experience; 5+ years of experience in IT implementation, deployment (with business/domain focus) data management and/or program management; 2+ years of leading teams using standard software development lifecycle (SDLC) methodology; Experience leading and influencing clients and project teams on technology and data management strategy. Strong English and Japanese communication skills with ability to articulate results and issues to internal and client teams; Additional skills: Deep understanding of data management best practices and data analytics; Up to speed with latest technologies in reporting, data warehousing, and data management; Deep understanding of client business concerns to lead translation into technical inputs and/or analytical outputs; Proven relationship-building and maintaining skills with clients and across functional areas; Superior verbal and written communication, organization, planning and leadership skills; Ability to distill complex concepts into easy-to-understand frameworks and presentations. ZS is a global consulting firm. Fluency in English and the local office language is required. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.