Manager -Customer Services & Projects

A] Backlog Burning, Sales Planning & Forecasting 1 Monitoring Backlog data and recurring FC 2 Validate Order Booking and booking with Customer PO 3 Understanding transaction aggreged in Customer PO and Booking 4 Having track on exceptional approved cases 5 B2b Visibility and booking support to team 6 CH Release ( Advance intimation to finance for month billing orders ) B] Material Expedition 1 Material arrangement for backlog & month Book to bill orders 2 Notifying Execution Team with booking details and securing GA approval if required ( For project orders) - Recurring monitoring 3 Recurring delivery updates to Internal and External customers 4 Transportation and vendor Co ordination 5 Once shipment sailed from Origin documents to be shared to customer 6 AMC billing support 7 WO creation for One time site visit ( Providing order booked in system) 8 Following up for Report's with engineer for WO created order's and initiate for invoicing 9 IPROC creation for expanse PO i.e ( Unloading ) 10 Coordination for Material unloading and Installation team along with SEteam C] NSS Survey & Improvement 1 Collect survey data from all region for project executed on previous month for NSS 2 Consolidate and share to CS & Q Team with in 5th of sub sequent Month Qualifications Bachelor Degree, Master will be preferable. Excel proficiency level Expert. Should have 5-6 year experience in ERP like SAP, Oracle. Good Communication & interpersonal skills. Schedule: Full-time Req: 0089TL