Scrum Master 3

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for facilitating the successful, on-time, high quality delivery of various product development activities by leading and coaching one or more delivery teams. Plays a key role in allowing the company to meet stated objectives and continuously learning how to be more responsive to rapidly changing business conditions through the ongoing application of principles and practices of multiple agile frameworks, primarily scrum. Possesses a solid understanding of how scrum and other agile frameworks work to deliver business value and how various practices can and should evolve. Serves as the on-scene expert and not only understands these concepts, but is able to articulate their value and the dynamics of using one or more of them. Job Description Core Responsibilities Work alongside mixed discipline squads on a sophisticated global identity platform, with multiple components and customer journeys; ensuring high value, frequent and smooth delivery becomes a recurring cycle. Be a champion for agile/lean adoption and transformation. Mentor, coach and develop squads to high performance through continuous improvement cycles; use health checks and data to track delivery and make informed decisions and optimisations on progress, performance, and quality. Engage stakeholders and facilitate Scrum/Agile ceremonies at a regular cadence to ensure key parties are aware of progress and are in-sync. Identify impediments early and support squads with unblocking and resolving constraints. Support Product Owners with the ongoing creation and prioritisation of clear roadmaps, OKRs and backlogs. Ensure these are highly visible and understood within squads and encourage collaboration and close partnerships between Product and Delivery. Define guardrails that set the right expectations for the transparency and quality of work items, so they can be planned, developed, and completed efficiently during product delivery. Build a trusting, motivated and supportive environment, with an emphasis on problem-solving and a growth mindset. Facilitate discussion, decision making, and conflict resolution, so that everyone has a chance to thrive. Act as a servant leader, protect and shield squads from outside distractions. Understand what is within the power and control of a squad so they make autonomous changes and decisions. Facilitate the right solution to a challenge, rather than the fastest, and ensure squads learn/grow from mistakes. Lead by example and give back by to others by developing and sharing ideas, lessons, and techniques; share agile-lean knowledge and experience internally, and outwardly to our customers and stakeholders. Be happy to teach and facilitate agile-lean workshops within different communities What you'll bring: 4 years plus experience in a Scrum Master or Agile Coach role. 4 years plus experience within a fast-paced software development or engineering team; great understanding of the SDLC, technology-focused delivery, and the demands it can bring. 5 years plus experience working in an Agile-Lean environment, including working with one or more agile frameworks or approaches, such as Scrum, Kanban, XP, SAFe, LeSS, DevOps, TDD, BDD, Paired Programming etc. Agile qualifications such as Certified Scrum Master, SAFe or ICAgile certifications highly beneficial. Outstanding leadership, communication, listening, negotiating and influencing skills. Able to steer decisions in a fast-paced commercial environment. Hands on experience coaching teams to high performance, and empowering teams to improve; experience teaching and embedding Agile and Lean principles. Practical experience using data and metrics (throughput, aging WIP, story points, velocity etc.) for forecasting and analysing performance, and to increase levels predictability within a delivery environment. A self-starter with a real passion for software and technology. Maintains a positive attitude whilst juggling multiple tasks simultaneously. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.