­ Operations Manager

Who are we hiring? The Ad Operations Manager will ensure that advertising campaigns sold by the Sphere Sales & Partnership Team and house content from the Sphere Studios team are successfully planned, scheduled, and delivered across the various displays at the MSG Sphere. These displays range from LED signage to IPTVs – and most importantly, includes the 316 feet tall x 566 feet wide “Exosphere” that is visible from vantage points across Las Vegas. Critical initiatives include establishing policies & processes, partnering with the Product team on advertising creative guidance & specs, and partnering with the Account Management team on planning/scheduling/executing/reporting campaigns to assure our client’s campaign goals are met and fill rate is optimized. What will you do? • Create programs & communications related to advertising policies & processes for the Sphere Sales & Partnership Team. • Manage and execute day-to-day planning, scheduling, delivery, and reporting of advertising campaigns and in-house content across the various displays at MSG Sphere. • Partner with Product team to roll out advertiser tools such as creative galleries and ad templates. • Operating the content management software (CMS) across venue displays. • Inventory planning, content scheduling, and digital asset tracking across both internal teams and advertising partners to ensure successful content delivery across venue displays. • Lead campaign and playback reporting, and provide insights to advertising partners. • Establish framework/guidelines and protocols related to advertising campaign planning, creative specs, timelines/deadlines, approvals, QC/testing, etc. • Strong ability to operate efficiently within an evolving environment, and to help the stakeholder teams establish and refine process and methodologies. What do you need to succeed? • 5-10 years of advertising operations experience at best-in-class digital media or consulting firms. • Customer service oriented with strong ability to partner across internal teams to successfully plan, schedule, deliver, and report against advertising campaigns and house content across various displays. • Operating discipline to manage sales pipelines and inventory planning/scheduling for the commercial team. • Good team player who can work with Sphere Studios and our technical teams and product managers to ensure successful delivery of campaigns. • Strong Excel and PowerPoint skills – comfortable working with large sets of data, using pivot tables & formulas, and authoring & editing slide decks. • Prior experience in the digital out-of-home (DOOH) industry, especially with CMS & scheduling platforms (eg, Broadsign, Daktronics) is strongly preferred. Why is MSG for me? With MSG Sphere, we are creating an entirely new medium that will deliver immersive entertainment experiences at an unparalleled scale. Beyond a venue, Sphere is a multi-sensory platform with experiential technology programming directly to your senses. You will see in ways never imagined, hear with every fiber of your being, and experience like never before. To deliver on this promise, we are building the largest immersive venue in the world, MSG Sphere at The Venetian in Las Vegas, with a second Sphere venue planned for London, pending necessary approvals. To create immersive experiences, and content unique to Sphere, we are growing our full stack creative, experience, design, production and engineering team across our Burbank studio in Los Angeles and Ventures headquarters in New York. We focus on Career Development and Invest in YOU At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.
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