Cloud Site Reliability Engineer - Opportunity for Working Remotely

The Elevator Pitch: Why will you enjoy this new opportunity? You will be part of a team practicing a development first mindset, engaged with cutting edge design, implementation, problem-solving, troubleshooting, and automating day-to-day tasks. Your work will involve solving many challenging engineering problems in a large-scale internal private cloud including observability, monitoring, infrastructure as code, and many other development efforts. You will collaborate across teams to understand our operational processes and challenges to increase efficiencies and reduce operational burden (toil) while increasing observability and monitoring through code and automation. These deliverables must provide easy-to-use, secure, consistent, and scalable solutions combining open source and internal frameworks. If you are passionate about writing code that solves real-life problems and not afraid of learning top of the line technologies, then this is the right opportunity for you. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Within the first 2 months: become competent with teams supported infrastructure and responsibilities with respect to standard operations. Within the first 4 months: independently handle troubleshooting incidents. Also provide solutions or inputs for project implementation. Within the first 6 months: you will be expected to contribute to our observability, monitoring, auto remediation, and infrastructure as code. After 6 months+: you will be a subject matter expert in one or more areas of our development efforts, helping drive the design, implementation, and evangelizing the mindset and adoption. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Contribute to our observability, monitoring, auto remediation, and infrastructure as code Deploy and maintain production environments that requires 24/7 availability Ensure our services meet stability, performance, and availability requirements. Write technical design documents and hold reviews Participate in all team scrum meetings and demos Participate in on-call duty rotation What is the leadership like for this role? What is the structure and culture of the team like? My name is Larry Wong, Sr. Manager, Cloud Operations for VMware Private Cloud. I am extremely passionate about helping our team to improve the reliability of our services as we constantly increase our capacity. I have been with VMware for 8 years, managing a team of highly skilled and motivated engineers and our team is essential for providing the services and infrastructure which supports our company on the way to redefine the foundation of IT. The team is distributed across the globe and follows the SRE practice of the software engineering approach to IT operations. Our team uses software as a tool to manage systems, solve problems, and automate operations tasks. Where is this role located? This role can be done anywhere within Mexico with a strong Internet connection and limited distractions. VMware has a policy to empower employees to work from wherever they feel most productive and healthy whether that be at home, a VMware office, or the coffee shop. What are the benefits and perks of working at VMware? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com. Employee Stock Purchase Plan Medical Coverage, Retirement, and Parental Leave Plans for All Family Types Generous Time Off Programs 40 hours of paid time to volunteer in your community Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes Category : Engineering and Technology Subcategory: Site Reliability Experience: Manager and Professional Full Time/ Part Time: Full Time Posted Date: 2023-01-10 VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com. Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.