Product Support & Repair Specialist (m/f/d)

<p><b>Product Support &amp; Repair Specialist (m/f/d)</b><br />
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<b>Do you have a passion for finding solutions to technical issues while delivering highest standard to customers? Do you have both English and German language skills?</b><br />
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<b>Join the industry&
39;s premier expert Product Support team in Zurich.</b><br />
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<b>Partner with the best </b><br />
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This role of Product Support and Repair Specialist is focused on putting together and testing devices before sending them to our customers. You will be part of a global team and play a crucial part in delivering outstanding customer support.<br />
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When a challenge is raised, Product Support and Repair Specialist identifies problems and finds solutions.<br />
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Role responsibilities would be:</p>

<ul>
<li>System commissioning and testing (control/ robot/ periphery)</li>
<li>Product support and repair for our internal and external customers&nbsp;</li>
<li>Handling complex customer request professionally and quick support by phone, E-Mail and remote assistance</li>
<li>Managing RENTAL/DEMO pool devices (IN/OUT going testing, preparation, maintenance, repair)</li>
<li>Managing logistics and international shipping of goods</li>
<li>Establishing, editing, and revising internal documents &amp; manuals</li>
</ul>

<p>Applicants with a disability are given preferential consideration in the case of equal qualification.<br />
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<b>Fuel your passion </b><br />
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To be successful in this role you will:</p>

<ul>
<li>have completed technical apprenticeship EFZ (automation, electronics, mechanics) or ongoing engineering degree (HF or FH/BSc)</li>
<li>be experienced in fault analysis</li>
<li>communicate both in English and German fluently (speaking and writing)</li>
<li>be advanced PC user (MS Tools), CRM, CAD and network knowledge</li>
<li>have pro-active attitude and be willing to learn</li>
<li>be solution driven</li>
</ul>

<p><b>Work in a way that works for you </b><br />
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We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Ask your recruiter about flexible working patterns for his role.<br />
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<b>Working with us </b><br />
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Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br />
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<b>Working for you </b><br />
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Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:</p>

<ul>
<li>Contemporary work-life balance policies and well-being activities</li>
<li>Comprehensive private medical care options</li>
<li>Safety net of life insurance and disability programs</li>
<li>Tailored financial programs</li>
<li>Additional elected or voluntary benefits</li>
</ul>

<p><b>About Us:</b><br />
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we&
39;re committed to achieving net-zero carbon emissions by 2050 and we&
39;re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.<br />
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<b>Join Us:</b><br />
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&
39;s come together and take energy forward.<br />
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Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p>

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