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Branch Administrator - Initial Washroom Hygiene Full-time (37.5 hours) £19,728 per annum Are you an organised multi tasker? Do you like resolving problems and delivering great customer satisfaction? Would you like to work for a company that develops and promotes from within making sure your hard work is recognised and rewarded? If so Rentokil Initial may have the perfect opportunity for you! Initial Washroom Hygiene, part of Rentokil Initial, is one of the UK’s leading providers of washroom, hygiene and floorcare services. Not the most glamorous of products but certainly an essential for ALL businesses! Our Leeds branch is currently seeking a customer focused and personable Branch Administrator to support our service delivery. As the Branch Administrator, you will be responsible for: Supporting the Service Manager and Service Team Leaders whilst contributing to the development of an efficient service center environment Maintaining accurate customer and service records Answering calls from our Service Drivers, Helpdesk, Sales Team and Customers and helping to resolve issues Working as part of the overall service support team to ensure all work is completed to the required deadlines Communicating relevant data to the Service Center Management Team A range of general administrative tasks including processing invoices for payment, ordering of goods and issuing equipment to Drivers Requirements We are looking for you to hold the following attributes: Possess previous administrative experience with good IT skills Be versatile; both a good team player and able to use own initiative whilst under pressure Hold a professional and confident telephone manner with a strong ability to develop and maintain excellent relationships with both internal and external touch-points Benefits In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for. A basic salary of £19,728 Monthly team bonus scheme of up to £1800 per annum RI Rewards (includes cashback and discounts on multiple retailers) Being part of an organisation that promotes and develops their staff from within Job security as part of a FTSE 100 company Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.