Sr. Manager, Service Reliability Engineer

Overview At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided by the PepsiCo Way, which is a set of values that define our mission to win with purpose in the marketplace and act with integrity in everything we do. We’re creating smiles with every sip and every bite while advancing a sustainable, socially impactful agenda that promotes our goal of Winning with Purpose. The Global IT team supports just that with our mission to create more smiles with every CLICK and every LIKE. Join our global, agile team and help us influence and drive PepsiCo’s digital transformation! Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Responsibilities What will you be doing? Enterprise Service Reliability Engineer (SRE) Job Description As part of PepsiCo's digital transformation agenda, we are seeking senior SREs with deep expertise in engineering reliable Cloud, datacenter, and edge computing services. and monitoring to set technical strategy & roadmap, as well as lead a team of Cloud SRE's to support a hybrid environment. The SRE team will be a centralized team of technical experts that will guide and assist operations and application development teams in building more reliable solutions. Solutions run the full gamut of applications that you would find in a Fortune 50 company. They range from manufacturing and distribution applications at field sites to collaborative and digital marketing applications in the Cloud. The right candidate will enjoy and thrive in diagnosing service outages and in defining remediations to avoid or reduce the impact of outages in the future. These shift-left approaches will involve specifying architecture or process changes to a service as well as monitoring and automation enhancements. The SRE Lead will join a focused team of SREs introducing and advancing SRE discipline across several hundred applications and multiple vertical lines of business supporting the entire company. The SRE Lead will work with business leadership, partnering across platform teams, development teams, product owners, scrum masters, and with other technology centers of excellence to establish and rioritize the automation goals for engineering new solutions (automated and procedural) to improve platform and application stability, performance, staff productivity, metrics and reporting. Qualifications Who are we looking for? Bachelor's degree or higher in computer science, engineering or related field required; master's degree preferred 15+ years of experience in demand generation, design & delivering automation solutions at scale and integration across multi-functional SRE area. 10+ years of hands-on experience in developing & implementing solutions at global scale. 5+ years experience developing scripting for OS, storage, network using Python, Powershell and REST API's like Python, Java, Go, Phyton, C/C++, Rhino for automating repetitive tasks, prototyping automations, and testing 5+ years of relevant experience in Infrastructure and Operations, including Cloud, inclusive of engineering and architecture design principles, implementations, application development and software engineering functions for automation integrations. Must have hands-on experience in OS and Platforms in cloud (Azure preferred), PCF, Kubernetes, Linux, Windows, VMware. Experience with Azure and/or AWS setup, configuration, and management (both laaS and PaaS) as well as hybrid models with datacenters Experience in developing & implementation of Automation & AlOps framework in a complex global environment is a big plus. Proven technical expertise in one or more of the following: AIOPS, observability, & automation tools & frameworks: Moogsoft, Big Panda, UiPath, ServiceNow Integrator HUB, Looms, Robotic Processing Automation (RPA), Artificial Intelligence (Al) and Machine Learning (ML) Frameworks, DataDog, Jaeger, Grafana, Prometheus, ELK-Elastic, Kibana, Kafka, CloudWatch, Jaeger, Zipkin, Kinesis, Apache Airflow, Focus Run, TWS, SAP Solman, Focus Run, Nimsoft, ELK, AppDynamics, Splunk, IBM BigFix ITSM and ITOM, especially using ServiceNow Databases: Oracle, SQL, Mongo, Hadoop, Cloudera, Spark, Teradata, and SQL server API development using 3rd party libraries and REST APIs Enterprise Architecture experience Linux and Windows OS experience Development expertise in Java, Python, PowerShell, and shell scripting What can you expect from us? Competitive compensation package • A flexible work environment that promotes a healthy balance between personal and professional life • A dynamic and inclusive culture • A supportive team that will foster your professional growth and development • Opportunity to work with relevant projects worldwide • Opportunity to give back to the community with our volunteer programs At PepsiCo, we are committed to providing equal development opportunities for all candidates for employment without exception of race, religion, sex, sexual orientation, marital status, age, nationality,