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<div class="mds-edited-text mds-font-body-copy-bulk"><p><b>Join our great team in a stunning location!</b></p>
<p>Do you love working outdoors with people from all ages and backgrounds? Can you engage with people quickly and share your passion for our cause? We need enthusiastic, friendly people to be part of our <b>outdoor </b>Welcome & Service Assistant team which plays a core part in providing fantastic customer service. Please note this is an outdoor role so you'll be happy to work in all weathers</p>
<p>This is a part time opportunity, and the hours will be discussed at interview. Interviews will be held on 1st February</p>
<p>If you have any questions about this role please contact: [email protected]</p>
<p>We are holding informal South Lakes recruitment drop-in sessions, this is an informal meet and greet with some of the team, get a sense of what it’s like to work here:</p>
<p><b>Saturday 15 January</b></p>
<p><b>Where? </b>Warehouse, Brewery Arts, Kendal</p>
<p><b>When?</b> 11:30 to 14:30</p>
<p><b>Sunday 16 January</b></p>
<p><b>Where? </b>Wray Castle. Come to the front entrance when you get here and you’ll see us. No need to worry about paying for parking if you’ve come for the drop-in session</p>
<p><b>When? </b>11:30 to 14:30</p>
<p><b>The pay for this role will lift to a minimum of £10.42 on 1st April 2023 in line with the changes to the Government National Living Wage</b></p>
<p>As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.</p>
<p>You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.</p>
<p>You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.</p>
<p>We'd love to hear from you, if this sounds like you:</p>
<ul>
<li>Ability to work in a team - flexible and adaptable</li>
<li>Well organised and able to work with minimum supervision</li>
<li>Helpful & friendly</li>
<li>Customer focused with a positive attitude</li>
<li>Enthusiastic with a willingness to learn</li>
<li>An understanding of the importance of great service</li>
</ul>