Manager, App Dev & Support

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description You’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work. In 2021, we won Best Places to Work, Best Global Culture and Best HR Team. You have an opportunity to personally and professionally thrive, make a difference, and be part of a culture where individuality and participation is valued. Responsibilities: Responsible for managing Healthcare Products, from design to deployment, and implementation support efforts Should be able to contribute in building and maintaining modern applications with cloud native architecture Manage top-down oversight throughout the entire execution to ensure successful delivery in adherence stakeholder goals Lead a team of Scrum Master/Managers and ensure progress and address any questions or challenges regarding projects Should be able to own the delivery team as a supervisor and manage their performance Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones Ensure processes are adhere, and product vision is implemented in timely manner Understanding risks, dependencies and increasing value delivered through the project / product life Update and maintain all production technologies ensuring proper maintenance and installation Develop comprehensive project/ product plans that merge customer requirements with company goals and coordinate various managers and technical, as required Ensure the team maintains the required documentation for knowledge management Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives Ability to work well with diverse teams, including developers, engineers, architects, quality assurance, and operations Execute all aspects of large construction projects, refresh, retrofits, from planning to implementation to completion Approves concept designs, deliver project schedule assign and allocate resources Manages internal staff, hiring, mentoring, training and evaluating Hire and manage contractors, architects, engineers and interface Prepare and develop budget and manages the maintenance of the master budget and schedule Documents all phases of the project prepares project status reports for Sr Management on a recurring basis throughout the project, checking milestones Basic qualifications for consideration: Bachelor's degree in Computer Science, Engineering or equivalent work experience Minimum 12 years of overall IT experience Minimum 3 years of managerial experience Deep functional knowledge of Healthcare processes specially Medicaid Business Aware of the Cloud native architecture along with understanding of associated technologies Demonstrated understanding of Project Management processes, strategies and methods Experience mentoring, coaching and developing rising talent in the technology department Excellent time management and organizational skills and experience establishing guidelines in these areas for others Strong sense of personal accountability regarding decision-making and supervising department teams Experience working in a high-level collaborative environment and promoting a teamwork mentality Managerial experience applying analytical thinking and problem-solving skills Ability to predict challenges and seek to proactively head-off obstacles Exposure to Enterprise architecture/development Preferred qualifications for consideration: Experience in DevOps, On-prem, and Cloud Infrastructure related projects. Experience in HW/SW tech stack upgrades Understanding of application infrastructure design from end to end including DNS, load balancer, and firewalls Experience in Observability, Monitoring, logging, and Environment Automation. Experience in JVM tuning and troubleshooting of JAVA/Kafka/Kubernetes related performance issues Experience in Kubernetes, Cloud engineering, and DevOps. Azure experience preferred. Experience in leading cross-functional teams including application architects, DBAs, DevOps, network engineering and storage engineers, etc. Experience in clustering, high availability and disaster recovery. Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the