General Clerk

Summary The General Clerk is responsible for providing general clerical and customer service for the issuance of Common Access Cards (CAC) to eligible personnel, secretarial, travel claim liquidation processing, and transportation programmatic support to Personnel Support Detachments in Japan. Responsibilities Work you’ll do    As a General Clerk within our PSD team, you will:  Verify the identity of CAC recipients and add, update, retrieve, display, transmit, and store data on DoD-sponsored individuals in the database after verifying the official documentation. Provide after-hours support to accommodate surges in CAC issuance requests. Provide basic secretarial support, including typing, filing, reproducing, and disseminating correspondence according to local office procedures. Receive incoming travel claims and review original orders and modifications of orders for signatures and correct line of accounting data, ensure forms have proper signatures and are completed correctly. Receive passenger reservation requests (PRR)/travel requests and review all submitted travel request documents for accuracy and completeness. Provide courteous customer service and guidance to travelers. Advise customers on topics, like baggage allowances and restrictions, special regulations, shipment of pets, etc. Ensure all records are accurately entered and maintained IAW office procedures, all privacy act data, and other official-use information are always protected from unauthorized disclosure. Complete annual company and customer training requirements. Record labor hours daily. Other duties as assigned. Qualifications High school diploma or GED required 1+ years of experience in providing secretarial/administrative support services. Human Resource (HR) background in any of the following disciplines: Military Pay, Military Personnel, Travel Claims, Navy Transportation, or Office Administration Substitutions for HR background can be from similar experience gained in any of the private sector or other Federal Agency. Background check required The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief. Knowledge, Skills and Abilities: Ability to obtain a secret clearance. Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Ability to communicate effectively orally and in writing and to interact with others and explain complex actions regarding a military member’s entitlements, allowances, or collections. Working knowledge of commonly used military terminology to be used in office settings to prepare material correctly. Ability to make appropriate use of grammar, spelling, capitalization, and punctuation in all office correspondences and work products. Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems to perform a substantial range of office automation support. How you’ll grow    At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.         We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.            Benefits    At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.    Learn more about what working at Chenega MIOS can mean for you.        Chenega MIOS’s culture    Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.        Corporate citizenship    Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.    Learn more about Chenega’s impact on the world.    Chenega MIOS News- https://chenegamios.com/news/         Tips from your Talent Acquisition team    We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:    Chenega MIOS web site - www.chenegamios.com     Glassdoor -  https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm    LinkedIn - https://www.linkedin.com/company/1472684/    Facebook - https://www.facebook.com/chenegamios/ 
Chenega Analytic Business Solutions, LLC