Medical Appointment Clerk Family Medicine

Summary CHENEGA TRI SERVICES, LLC Yokosuka, Japan The Medical Appointment Clerk – Family Medicine Clinic shall Provide administrative medical records support services for the Family Medicine clinic U.S. Naval Hospital Yokosuka, Japan. U.S. Naval Hospital Yokosuka serves approximately 33,000 beneficiaries throughout the western Pacific. Responsibilities Process approximately 289,200 patient medical records for various clinical departments during at 12-month period. Assemble initial patient treatment records, utilizing Composite Health Care System (CHCS) and Automated Data System (ADS). Review outpatient-visit documentation and enter the appropriate Internal Classification of Disease (ICD-9), Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and Evaluation and Management (E&M) codes. Adhere to accepted coding practices as prescribed by the Department of Defense, The Joint Commission, American Hospital Association (AHA) Coding Clinic and Centers for Medicare & Medicaid Services (CMS) coding guidelines. Enter the codes directly into the Ambulatory Data System (ADS). Confirm the correct patient data is contained in the medical record to ensure that incorrect demographics are not entered into a file. Verify name, social security number and dates of service corresponding to those listed in ADS before entry of the diagnosis and procedure codes. Compile, verify, and file medical records of hospital or clinic patients and compile statistics for use in reports and surveys. Review records to ensure they are complete. Assemble forms and test results to ensure that material and information on like subjects are kept together and eliminating duplicate copies within file. File all medical records prior to the end of the workday. Review medical records and associated files and pull medical records and X-rays that have not been used for two (2) years. Maintain daily job status reports including completed activities, all metrics, and incomplete activities per MTF guidelines. Forward and/or e-mail patient records to the admissions department immediately or as needed. Schedule approximately 9,000 patient appointments per month and perform approximately 9,000 patient appointment notifications per month according to the MTF scheduling and notification procedures for various clinical departments during a 12-month period. Utilize CHCS and the Managed Care Program (MCP) to schedule, reschedule, and cancel approximately 24,000 patient appointments per month for various clinical departments during a 12-month period. Takes messages as required and relay messages to staff. Arranges and schedules meetings for customers and staff members as required. Obtains, updates and files departmental records/reports. Ensure completeness, accuracy, and consistency within established guidelines. Enter data from various sources (reports, equipment displays, printouts, forms, et) into the appropriate computer system. Print reports at a required. Obtains, updates and files departmental records/reports. Ensure completeness, accuracy, and consistency within established guidelines. Enter data from various sources (reports, equipment displays, printouts, forms, et) into the appropriate computer system. Print reports as required. Files, retrieves, and collates documentation. Provide programmatic support services when the services are unique to a medical environment. Other duties as assigned Qualifications High school diploma or General Educational Development (GED) equivalency. Minimum one year of experience providing medical administrative support services. At least six months experience with the following systems is highly desirable: Armed Forces Health Longitudinal Technology Application (AHLTA) Composite Health Care systems (CHCS) and/or MHS GENESIS Defense Enrollment Eligibility Reporting System (DEERS) Knowledge, Skills and Abilities Ability to read, write, speak and understand English. Ability to type 50 WPM, preferred Ability to use standard office equipment, such as personal computers, copiers, fax machines, and telephone systems. Must have general knowledge of medical ethics, telephone etiquette, and excellent communication and customer service skills. Medical terminology, highly desirable. Experience with Microsoft Word and Excel Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.