Assistant Department Manager

Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies. Position Overview The Assistant Department Manager assists the manager of a department by ensuring product availability, reviewing product inventory, performing cycle counts, and assessing demand change. The Assistant Department Manager may also support the department with administrative processes and assisting customers with sales and inquiries. What you'll do: Respond to basic and more complex customer questions concerning product in all areas. Resolve a variety of customer service issues, make recommendations for substitutions, and process sales transactions. Manage department inventory through cycle counts and identification of demand changes to ensure a proper product mix at all times Perform administrative functions for the department, including but not limited to: product receiving, purchase orders (P.O.’s), product transfers and defective goods disposition Coach and assist less experienced staff in meeting expected customer service and satisfaction goals Skills We Are Seeking 1 to 3 years of experience in retail, preferably in the irrigation, nursery, or landscape supply industry Knowledge of nursery, irrigation, and landscape products and practices Skills in managing product inventory High school diploma or equivalent Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.