Customer Services Support Operator

This job is for candidates who are ambitious professional and looking for the next step in their career as a Planner and Customer Care Coordinator, which will be responsible for: Answer incoming phone calls and interact with field personnel and customers Respond to incoming inquiries and service calls Work with the field engineers and customers to dispatch and schedule service operations Maintain and update medical equipment install base Maintain and keep track of Corrective system updates Follow and keep track of spare part orders and usage. Requirements: Professionally investigate and respond to requests in a timely manner Ability to multi-task and excel in a fast-paced team environment Having strong communication skills and are adaptable to change Minimum of 2-5 years of experience in a customer related role. Associate degree or equivalent experience required Good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook) Good spoken and written English SAP Knowledge / Experience is appreciated. Organization: Siemens Healthineers Company: Siemens Spa Experience Level: Experienced Professional Full / Part time: Full-time