Front Line Talent Acquisition Asst. Analyst- GBS (Cairo Hub)

Auto req ID: 260612BR Job Description Provide staffing support that is aligned with a specific internal functional client team, with a goal of filling open roles with qualified internal or external talent while achieving target metrics such as Time to Accept (TTA), Time-to Hire, and system accuracy, among others. Execute the full life cycle recruitment process for each requisition including: Facilitation of Hiring Manager Intake Meeting resulting in service-level alignment; and ensure timely and effective communications between candidate(s) and hiring team. Screen, assess, and evaluate internal and external candidates who have applied via online job postings and present qualified candidate slate to Hiring team. Manage the feedback process to determine next step actions in process. Manage with the attempt to achieve /build consensus, with Manager oversight when needed. Deliver services at the defined Service Level Agreements/KPIs and drive operational efficiency and continuous improvement. Ensure consistent service delivery of agreed process and complete transaction tracking to capture Service Level Agreements. Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements. Partner with team to execute plans to improve customer satisfaction with a focus on processes. Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization. Manage escalation and takes ownership for ultimate issue resolution. Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed. Qualifications/Requirements HR Talent Acquisition process and Service Level Agreement management experience at a Global Business Services organization/Shared Services: 2 years. HR administration and coordination experience in a multinational environment: 1-2 years. Service management and ticket management system experience. Process management and continuous improvement with a focus on optimization and productivity. Ability to work in a matrix organization. Relocation Eligible: Not Applicable Job Type: Regular