Marketing Ops Program Manager

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description The Strategic Operations & Insights team is the engine that keeps the Marketing & Comms function operating at peak performance at Conduent. The Ops Program Manager is a new role that will report directly into the Senior Director of the team and provide consistent, seamless, and achievable solutions to a growing function of over 50+ highly skilled associates. The role requires a detail-oriented, process-driven, and self-motivated leader. A person that has the organization skills to see the big picture of a complex project but can also break it down into digestible, manageable workstreams. By acting as the primary point of contact for master governing and process documents for the function and in some cases, the organization, this candidate will collaborate with a variety of functions and job levels. Therefore, clear articulation, a keen eye for efficiency and creative problem solving are necessary inherent attributes. Key Responsibilities: Build comprehensive process docs or flow maps for repetitive tasks related to operating within the Marketing & Communications function Facilitate data and/or slide inputs for critical projects such as Long-Range Planning, Business Reviews, Board Presentations, etc. which includes development of templates, timely input collection and quality review Maintain the master architecture document of Conduent’s offerings & solutions hierarchy which includes project managing any updates, approvals, and rollouts of new versions Manage the monthly functional webcast which includes; sourcing presenters, agenda management, presentation development, implementation and follow-up Manage the contribution of Marketing & Comms for any organizational initiatives such as Risk Management, Business Resumption, etc. Maintain all resource related tools for the Marketing & Comms function including the M&C Hub (sharepoint) Manage any strategic partnership programs Marketing & Comms facilitates with 3rd Party Suppliers such as industry associations & consultants Requirements: Bachelor’s degree required, with a focus on Business Administration, Marketing, Project Management, Operations Management or Digital Transformation preferred. Minimum of 6 to 8 years of experience in any of the above-mentioned fields Lean Six Sigma Yellow Belt or above preferred but not required Solutions-oriented mindset with the ability to think both strategically and tactically in a fast paced, rapidly changing environment Chameleon-like personality that can adapt to different working environments, management styles and communication preferences Effective communicator with the added ability to articulate complex topics in a streamlined, cohesive manner; comfortable advising and interfacing with executives and peers Expert in Smartsheet & MS Office Suite (Outlook, Teams, SharePoint, etc) Experience working in a global, matrixed organization Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $73,150 - $84,075 Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the