Customer Account Specialist

OVERVIEW Are you ready immerse yourself in operator empathy? Are you ready to be out of the office and in the wild visiting operators? Can you bring them the solutions they need? This Customer Account Specialist role is located in Charlotte, NC and will cover a territory that surrounds within 2-3 hours driving time. As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with key operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. You will work closely with the Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (ie. Food Shows, Distributor Sales Meetings, etc). Strong candidates will demonstrate a higher level of analytics mining for prospective growth opportunities and then will turn their prospect growth opportunities into selling opportunities asking for the sale, closing the sale, and then recording their success in Salesforce. In this role you will develop and have exposure to building distributor strategy, managing a very large COOP K12 bid, and building region and territory level sales execution plans in Salesforce that drive impactful business results and decisions. You will also learn trade strategy as you build and measure the effectiveness of sales promotions with your customers. KEY ACCOUNTABILITIES Sustain and drive incremental volume Identify and sell General Mills foodservice products to key operators across territory to grow volume of region . Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation . Work closely with distributors to train on our products that fit in commercial to obtain leads. Leverage Analytics and tools (i.e. Salesforce, Firefly) to identify and close on new opportunities Develop strategic geographic call patterns to maximize call coverage (16 consultative calls per week to sell in 25+ additional slots to operators per month) Develop and leverage local operator opportunities (product and promotion) Other Accountabilities Place & activate new items Support critical distributor and industry events MINIMUM QUALIFICATIONS High School Diploma Strong interpersonal & communication skills Win as a team (team player) Self-motivated with ability to maintain workload from remote office PREFERRED QUALIFICATIONS 2+ years of industry experience Problem solving skills