Full Time - Senior Cluster IT Specialist

Job Number 22216179 Job Category Information Technology Location Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Melbourne Marriott Hotel Docklands is looking for a Senior Cluster IT Specialist to join us on a Full-Time basis. As a member of a defined cluster organization, the Associate has responsibility for activities in the cluster: Key focuses in this role are: Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the assigned property(ies) and technology Information Resources objectives. Implements and monitors systems and manages compliance to Information Resources requirements. Accountable/Responsible for all property technology planning, decision-making, implementation, maintenance and disposal. Engages with technology partners, owners, Executive Committee and property staff to understand business needs/issues and formulate IT related solutions. Manages Property Internet Support. Responsible to manage the cluster team in the absence of Multi-Property IT Manager/Asst. Multi-Property IT Manager. Communicate effectively with all stakeholders. Process: Maintain an IT related inventory for the assigned properties/offices in cluster. Accountable/Responsible for backups and technology disaster recovery planning and execution. Generates systems communications for property users to provide user tips, alert users of system problems and inform staff of progress or status. Monitor effective flow of issue management amongst Continent Support Desk, technology partners and Cluster organizations. Attends Bi-weekly Regional IT Calls. Technical Skills: Solid knowledge of: Server and Active Directory Architecture and Security implementation. Windows Server Operating System and Active Directory. Desktop Operating IT and Desktop Management (GPO). Outlook email and approved mobile devices. IT organization and resources available. LAN Networks. Understanding of all of the Company’s technical standards and MIPs. Other Skills: Competent written and spoken English skills. Demonstrated leadership skills. Past Project Management and Organization skills. Competent written and spoken English skills. Proven negotiation skills. Experience: Preferably two years prior experience in operating or opening one of our Company Managed Hotels alternatively prior experience in operating or opening one of our competitor Hotels. Minimum 1 year in an Associate Supervisory role. Preferably Hotel or Hospitality Management education or Bachelor’s degree level or equivalent. Awareness of global hospitality technology trends. Back of the house and guest facing operational and technical experience with hospitality management systems. Other: Possess work rights in Australia. Able to operate at any part of the city that the cluster serves. Flexible availability. Perks, Rewards, Motivations The best hotel training opportunities produced independently by Melbourne Marriott Hotel Docklands and internationally recognized training programs by Marriott International. Access to Marriott’s award-winning Live Fully Rewards Program Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends. Discounts on food & beverage across all our hotels. Recognition programs to keep you motivated. Wellbeing & mindfulness programs to ensure you stay healthy. Employee Assistance Program Dry cleaning or work clothes Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.