Communications and Knowledge Management Specialist

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Regions West Marketing team is looking for a Communications and Knowledge Management Specialist to join our regional business enablement services team. The Communications and Knowledge Management Specialist will be responsible for developing and maintaining an internal communications strategy and knowledge portal that supports the regional strategic business priorities. The individual will develop consistent messaging to the organization’s internal stakeholders, ensuring language and style is consistent with the overall employer branding, corporate culture and values. As knowledge portal owner, this role will be responsible to work with the firm’s Knowledge & Collaboration team to ensure content and site design is relevant, up to date, and easy to navigate. The ideal candidate has a strong a communications background, a high-level of technical know-how, and excellent project management skills. This individual thrives in a fast-paced environment and is a true team player. An understanding of B2B marketing and account management is also considered an asset in this role What you will do Work with stakeholders to collate news, updates and messages, advise on language and distribution, and execute for maximum impact Develop and maintain a program to celebrate success (i.e. new clients and strategic wins) Understand business needs and ensure information is made available to the right customers at the right time Develop and maintain an internal Regions West Knowledge Portal Develop job aids, videos and helpful content to allow easy access to the Knowledge Portal Develop, promote and use new, innovative ways of communicating with stakeholders. Employ tools within our approved digital stack including SharePoint, KPMG’s Intranet, Microsoft Teams and other systems/tools to be determined to support sales enablement and other business priorities Manage and report on the impact of the communications strategy and execution, ensure consistent service delivery, identify areas to increase value, mitigate issues, and bring solutions that align with the regional strategic business priorities What you bring to the role 3+ years of experience in an administration, knowledge management, communications or sales enablement environment. Certificate, diploma, or bachelor’s degree or in business administration, knowledge management, communications, or a related discipline is considered an asset. Advanced knowledge of MS Office and Microsoft Teams. Working knowledge and experience with SharePoint is an asset. Excellent writing and communication skills, with an ability to grasp business objectives and translate into actionable technical and functional requirements Excellent attention to detail and proven knowledge management and project management skills. A quick study with proprietary software and processes, with the willingness to learn and prepare various content on several different platforms. Resourceful, self-starter with a can-do attitude and a strong work ethic, sound judgement and a collaborative, team-oriented style. Results-oriented with track record of achieving goals; strong implementation capability. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada’s Benefits and well-being, click here. Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected]. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778.