Director, Student Services and Postdoctoral Affairs - Graduate School of Biomedical Sciences

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. The Director, Student and Postdoctoral Affairs, oversees a team responsible for providing outstanding service to the 800+ students and 550+ postdoctoral researchers in the Graduate School of Biomedical Sciences (GSBS) at the Icahn School of Medicine at Mount Sinai (ISMMS). The Student and Postdoctoral Affairs team serves as a principal resource to students and trainees and supports event planning, career services, student communications and engagement, and other non-curricular aspects of student and trainee life and experience across multiple graduate programs. The Director reports to the Senior Associate Dean for Graduate School Administration (SADA) and works closely with colleagues across the GSBS and across the ISMMS. Roles & Responsibilities: With GSBS leadership team, work to improve visibility and awareness of support available through the Student & Postdoc Affairs Office. Develop regular communications strategy to highlight availability of non-academic trainee support. Supervise the support provided by the Program Manager for Postdoctoral Affairs, the Program Managers for Career Services and Alumni Relations, and the Program Coordinator for Student Engagement and Success. Field inquiries from students and postdoctoral trainees and advise them on non-curricular matters, including inquiries escalated by other staff members. Examples may include inquiries about leaves of absence, events and activities, non-curricular program requirements, well-being, and referral to on-campus resources (e.g. mental health, housing, and international personnel offices). Provide ongoing administrative management and support to the GSBS Advisory Group on Diversity and Inclusion. Working closely with GSBS leadership, direct the planning and implementing of well-being and diversity & inclusion related events, such as symposia and training. Establish and oversee processes for tracking event participation and training compliance. Serve as a point of contact on matters related to student health, safety, and infection prevention and control. Track student travel and other logistical matters as required to support implementation of health-related policies. Participate in developing and drafting policies, procedures, and communications related to infection prevention. Manage periodic surveys, including exit surveys, and oversee communications with GSBS alumni. Work closely with the offices of Development and Alumni Affairs to plan communications and engagement strategies. Serve as an important point of contact in GSBS for these offices. Participate in the planning of fundraising and development initiatives within the Graduate School. Draft and edit announcements and communications to students, faculty, and alumni. Examples include messages about updated policies, orientation sessions, and special events. Oversee distribution of communications via email, web, social media, and other channels. Oversee the planning for GSBS non-curricular events such as New Student Orientations and annual Lab Coat and Commencement ceremonies. Administer the Graduate School Travel Award program for postdocs and students Work with Senior Associate Dean for PhD Program for Graduation Awards Committee for PhDs. Facilitate awards and awards recognition for Masters programs. Participate in development of admissions strategy and planning of admissions events. Act as a point of contact with student groups and student leader and representatives around non-curricular matters, with the goal of strengthening engagement and administrative relationships with students. Support members of Graduate School leadership at selected meetings, attend meetings, and work directly with student leaders. Oversee process of regular review and updates of GSBS policies related to Student Affairs, including drafting revisions to non-curricular portions of the Student and Postdoc Handbooks. Oversee communication of policies and procedures through website updates and other means. Draft and publish web content. Oversee and manage student and postdoctoral affairs websites. Assist the leadership team with the preparation of required administrative reports as well as other reports requested by students. Process Leave of Absence requests and track students on leave. Serve as a point of contact to students on leave. Advising Committee for Academic Revieew Monitor and track student compliance with non-curricular training requirements, such as completion of annual diversity training. Act as an important point of contact with central marketing, providing content for public advertisement of student success. Work closely with student affairs personnel in Medical Education and other areas within ISMMS, to leverage collaborative opportunities and ensure efforts are coordinated. Work closely with GSBS Curricular and Program Affairs team to ensure support to students is well coordinated. Maintain standing in relevant professional organizations and monitor communications and developments in the area of student affairs among peer institutions and on the national level. Manage and implement other activities and perform other tasks related to student affairs and Graduate School administrative needs. Requirements: Minimum: Bachelor’s degree plus 5 years of work experience, or equivalent combination of education and experience; Master’s degree desirable Good technical skills, including ability to use or learn tools such as Airtable, Formstack, and RedCap at an advanced end-user level. Familiarity with preparing materials for online distribution, including use of Wordpress or similar software. Familiarity with social media messaging and use of social media platforms to engage with students/trainees (both current and prospective) Strong speaking and writing skills Strong analytical skills Also desired: experience managing student affairs, experience with drafting school-level communications, project management experience, supervisory experience Strength Through Diversity The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by: Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners. Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned. Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive. Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors. Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our story! Who We Are Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. EOE Minorities/Women/Disabled/Veterans Compensation The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $112,827.37 - $173,241.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.