Êse Management Supervisor

Summary CHENEGA GLOBAL SERVICES, LLC El Paso, TX The Case Management Supervisor supports the Case Management Assistant Program Director and Case Manager Deputy in providing oversight of EIS Case Management Services. The CMS ensure contractual requirements and client expectations are met at the on-site facility. Responsibilities Facilitate and/or supervise programming, reunification and discharge of children's placement and release as assigned Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards Frequently move from one area of the facility to another including interior and exterior areas Monitor the program through frequent observation and evaluation of program services. Develop proactive plans of action for every area of service assigned by the Assistant Program Director or Program Director Provide timely feedback and support to personnel Develop and maintain personnel work schedules to ensure proper coverage and ratios. Adapt schedules to needs of the program based on changing workloads and needs. Review all staff documentation to ensure it is accurate, complete and timely. Consult, provide feedback, review performance, motivate, direct and redirect subordinates. Supervise, facilitate and participate in child assessments and admission processes as needed. Respond to outside requests for persons authorized to receive information regarding children. Provide and/or supervise crisis interventions involving children and/or families as needed. Participate in scheduled meetings and in team decisions and operations. Work evenings, weekends and holidays as needed or requested by the position supervisor. Maintain confidentiality in all areas of the service population and program operations. Supervise Lead Case Managers Other duties as assigned Qualifications Bilingual in Spanish and English. Master’s degree in social service fields, behavioral sciences, or human services. Bachelor’s degree plus a minimum of three (3) years’ progressive employment in case management supervision can be substituted for an advanced degree. Minimum of two (2) years of experience in case management activities with children or child welfare. Minimum of one (1) year of supervisory experience, 2 years preferred. One (1) year of ORR experience preferred. Knowledge, Skills and Abilities Ability to communicate effectively in writing and verbally in English and Spanish Ability to organize and manage time and resources to ensure timely completion of all assignment deadlines. Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills. Proficiency with computer and common office equipment, as well as with MS Office products required. Abilit to sit for more than 8 hours per day Must be willing to work over time if necessary Ability to perform duties in a safe manner Ability to follow the corporate safety polic. Ability to participate and support safety meetings, training and goals Ensures safe operating conditions within area of responsibility Encourages co-workers to work safely Ability to identify close calls and/or safety concerns to supervisory personnel Maintains a clean and orderly work area Ability to perform other duties as assigned within scope of work and responsibility Must be able to communicate by voice and detect sound by ear Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision. Additional physical requirements include the following: Must be able to sit for more than eight (8) hours per day Must be able to use an elevator or walk up and down stairs Must be able to lift up to 40 pounds and carry up to 10 feet Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.