Information Management Coordinator

<b> Overview / Responsibilities </b><br><br>The Information Management (IM) Coordinator shall demonstrate an understanding of document and information management with the ability to build strong customer focussed relationships.<br><br>The IM Coordinator shall be required to identify customer IM requirements and work with Subject Matter Experts to develop and implement IM solutions.<br><br>Working directly with Subject Matter Experts, the ability to learn and understand technical terminology and concepts is essential, including the ability to evaluate and categorise available IM solutions.<br><br>The role involves direct customer interaction inclusive of onsite customer visits, presenting and training in a professional manner.<br>You shall be required to coordinate, request and process information succinctly adhering to the company's policies and procedures. You shall be required to either review and update or create procedures / processes as required.<br><br>Other aspects include but are not limited to: scheduling and leading meetings, the setting of meeting agendas, maintaining project management information, develop marketing and training material, assisting with internal launches and communications, planning and attending forums and exhibitions.<br><br>The IIM Coordinator is required to perform the below:<br>&bull; Awareness of core functions that a typical information management systems should provide and how these can be used to provide an IIM solution. <br>&bull; Obtain a thorough understanding of the M-Files Content Services Platform system and understand how specific components and core functionality can be utilised to develop IIM solutions<br>&bull; Strong communication skills: Ability to speak / present to stakeholders (both internally and externally) to identify and document their key requirements and objectives<br>&bull; Identify and document the high-level issues which are affecting the customer and assist in proposing the IIM solution<br>&bull; Identify and categorise key document and information sets<br>&bull; Identify and document key information flows, document processes & business requirements<br>&bull; Produce and establish document and information management procedures and controls including work instructions<br>&bull; Determine metadata requirements for documents and other content types<br>&bull; Understand how metadata can be used to relate, secure and automate information and content<br>&bull; Demonstrate the technical solution to the customer with confidence and the ability to deal with questions that arise<br>&bull; Assist with developing marketing and training materials<br>&bull; Assist with internal M-Files support and launches to strongly champion M-Files internally<br>&bull; Contribute to proposals from supporting scope of work development to commercial estimates <br>&bull; Provide project delivery support in setting meeting agendas, facilitating client / internal meetings, recording actions and maintaining project information (reports, trackers, etc.)<br>&bull; Plan and attend forums and exhibitions as and when required<br><br><b> Skills / Qualifications </b><br><br>Minimum Qualifications:<br><br> Knowledge of Document and Information Management <br> Project delivery experience <br> Driving license <br> Working proficiency with MS Office products including Word, Excel, and Access.<br><br><b> Company Overview </b><br><br>Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com <br><br><b> Diversity Statement </b><br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.