Service Desk Analyst

Job Description Key skills required for the job are: SD - Service Desk Support-L1, (Mandatory) As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. You are expected to apply know-how with minimal or broad supervision and be involved in implementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts. Requirement · Ability to speak Mandarin OR Cantonese OR Japanese OR Thai · Experience Service Desk Support/Technical Support/IT support TIS Service Desk