SSME CS IT Tech Supporter IT技术支持专员

TASKS: 1. Preparation of Workstations in the different class rooms: - Assist to Install the requested product Software like NUMARIS, SOMARIS, syngo.via, Atellica and so on. - Import of requested Patient data - Check of network / HW resources in class room resp. to servers - Final check of class room set up with trainers 2. Preparation and administration of ESX Server Landscape: - Assist to Update virtual machines as requested for different trainings with Product software. - Prepare and implement virtual machines for above mentioned products - Import and actualize Patient Images as requested for different trainings - Feasibility study for planned training setups - Final checks together with trainers - Check and provision of network resources - Administration of servers 3. Support prior and during training sessions: - Carry out TECH checks with designated course participants - Support of Virtual Classroom application (Guacamole, Smart Simulator, EDU Lab) during online training sessions - Service support during training (Teams, WebEx, systems, participants) - Camera work during IBT sessions - Evaluation of trainings to optimize training workflow and technical setup 4. Documentation of virtual trainings: - The technical set up, software setup, workflow has to be documented in a way, that approved trainings can easily be set up again and reproduced. Requirements: - 3+ years in IT industry, good technical knowhow on network technologies, streaming technologies, Windows OS, VM Ware solutions, both in hardware and software. - High flexibility and good technical knowledge with healthcare product (NUMARIS, SOMARIS, syngo.via, etc.) - Autonomous cooperation with relevant business lines and departments - Good team player (different nature of trainers, training structures) - Innovative ( optimize training set up, structure, workflow) - Flexible in working hours ( time shifted trainings) - Empathy for training in general (didactics, workflow) Bachelor or above education background Organization: Siemens Healthineers Company: Siemens Shanghai Medical Equipment Ltd. Experience Level: Early Professional Full / Part time: Full-time