Lead Case Manager

Summary CHENEGA GLOBAL SERVICES, LLC Fort Bliss, TX The Case Manager, Lead shall be responsible for supervision and oversight of assigned case managers. They ensure coordinated case management and family reunification services for children in an on-site children’s residential facility. Responsible for the safe and timely release of all children to appropriate care. They ensure contractual requirements and client expectations are met at the on-site residential facility. Responsibilities Coordinates case management and family reunification services for children. Ensures case managers initiate and maintains direct contact with each child and the child’s family while the child is in ORR care in order to efficiently advance the child’s family reunification and release the child from the facility. Oversees sponsor identification and review cases prior to release request. Facilitates the timely release or discharge of children to identified family members or authorized caregiver/custodian and document the provision of services in each child’s case file. Ensures assessments are conducted in accordance with ORR policies and procedures. Reports significant incidents in accordance with ORR policies and procedures. Works closely with counselors and care coordinators to ensure communication. Maintains the ORR Database in accordance with ORR policies and procedures. Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area. Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards. Other duties as assigned Qualifications Bilingual in Spanish and English. Master’s degree in social service fields, behavioral sciences, or human services. Bachelor’s degree plus a minimum of three (3) years’ progressive employment in case management supervision can be substituted for an advanced degree. Minimum of two (2) years of experience in case management activities with children or child welfare. Minimum of one (1) year of supervisory experience, 2 years preferred. Minimum one (1) year of ORR experience preferred. Knowledge, Skills and Abilities Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills. Proficiency with computer and common office equipment, as well as with MS Office products required. Ability to sit for more than 8 hours per day Must be willing to work over time if necessary Ability to perform duties in a safe manner. Ability to follow the corporate safety policy. Ability to participate and support safety meetings, training and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Ability to identify close calls and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area. Ability to perform other duties as assigned within scope of work and responsibility Must be able to read and interpret handwritten and typewritten print Must be able to communicate by voice and detect sound by ear Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision. Additional physical requirements include the following: Must be able to sit for more than eight (8) hours per day Must be able to use an elevator or walk up and down stairs Must be able to lift up to 40 pounds and carry up to 10 feet Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.